Project Manager II

at  Robertson and Company

Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking.
Introduction: Robertson is seeking a skilled Project Manager (HR Learning and Development) to join our client.
Contract Dates: 12 months
Pay Rates:
IC: $72.29 per hour
T4: $63.46 per hour
Business Hours: Monday to Friday

Job Responsibilities:

• In partnership with business-specific Learning Solutions Architects, Mandatory Senior Manager and Mandatory Program Manager, lead and/or support the end-to-end planning and execution of mid complexity learning and development projects and programs which entail design, development and delivery of internal or outsourced enterprise-wide and business specific solutions
• Understand the learning development and delivery processes specific to the client that deliver various learning formats including virtual classroom, eLearning, webinars, self-led materials and workshops of learning and development programs
• Develop and implement effective stakeholder engagement and strategies leveraging key project management assets e.g., charters, project schedules, change requests to ensure tight governance control and risk management throughout the project/program
• Strong clients focus with an ability to listen and quickly learn about the various clients that the Learning function serves and become a trusted advisor on delivering learning projects successfully
• Acts as lead for quality review of training content delivered by external vendors, checking alignment with program strategy and escalating any concerns
• Support low to medium complexity needs for learning and development support (such as: coordination of asset distribution between stakeholders and external vendors; French translation organization and management
• Support deployment activities /conversations (such as: submitting artifacts for approval, obtaining and tracking approvals)
• Support achievement of key milestones and delivery timelines in partnership with Learning and Development partners, project managers and external vendors
• Collaborate with LMS and business deployment team to define and obtain approval of LMS specification documents.

Experience & Qualification Requirements:

• Knowledge of project/program support, planning and implementation
• Ability to absorb, synthesize and analyze significant amounts of information / research
• Have proven planning and project management skills, with an ability to provide oversight and coordination of multiple projects/changing priorities, concurrently under tight timelines and with multiple stakeholders
• Ability to build and maintain relationships with different stakeholders including executives, L&D Centers of Excellence, HR Data & Analytics team, external partners/vendors
• Ability to work and operate in a fast-paced environment
• Ability to continually assess and prioritize workflow based on the needs of the project
• Ability to tolerate some ambiguity and lend structure the work to move it forward
• Ability to collaborate with multiple internal and external stakeholders and build relationships effectively leveraging sound communication, negotiation, consensus building and influencing skills
• Solutions-focused, “can-do” attitude to foster positive team morale and high engagement on projects
• Display agility and strong organizational skills, to demonstrate progress in a fast-paced environment
• Solid competency in MS Office suite especially MS Project
• Familiarity/competency in team meeting facilitation in virtual environments leveraging collaboration tools like Adobe Connect, Webex, MS TEAMS, and SharePoint
• Experience supporting eLearning across multiple platforms (i.e., HTML 5 output that works on tablets, smartphone and desktop as one SCORM package) is a nice to have
• Experience with eLearning tools and standards (i.e., SCORM, AICC, HTML 5) and experience with industry development software like Articulate, Adobe Connect, etc. is nice to have

Personal Attributes:

• Excellent written and verbal communication skills
• Excellent quantitative and analytical skills/problem solving skills
• Excellent organizational and time management skills
• Ability to work independently, as well as part of a team

• In partnership with business-specific Learning Solutions Architects, Mandatory Senior Manager and Mandatory Program Manager, lead and/or support the end-to-end planning and execution of mid complexity learning and development projects and programs which entail design, development and delivery of internal or outsourced enterprise-wide and business specific solutions
• Understand the learning development and delivery processes specific to the client that deliver various learning formats including virtual classroom, eLearning, webinars, self-led materials and workshops of learning and development programs
• Develop and implement effective stakeholder engagement and strategies leveraging key project management assets e.g., charters, project schedules, change requests to ensure tight governance control and risk management throughout the project/program
• Strong clients focus with an ability to listen and quickly learn about the various clients that the Learning function serves and become a trusted advisor on delivering learning projects successfully
• Acts as lead for quality review of training content delivered by external vendors, checking alignment with program strategy and escalating any concerns
• Support low to medium complexity needs for learning and development support (such as: coordination of asset distribution between stakeholders and external vendors; French translation organization and management
• Support deployment activities /conversations (such as: submitting artifacts for approval, obtaining and tracking approvals)
• Support achievement of key milestones and delivery timelines in partnership with Learning and Development partners, project managers and external vendors
• Collaborate with LMS and business deployment team to define and obtain approval of LMS specification documents