Project Manager of Installations - QLD

at  GE Healthcare

JOB DESCRIPTION SUMMARY

The Project Manager of Installations is responsible for driving customer satisfaction by acting as the main focal-point during all the stages of a new installation, relocation and major upgrades for GE Healthcare Imaging equipment. Success will be achieved by applying a consultative, problem-solving and customer focused approach to the installation using best practice project management methodologies. Leadership skills will be essential in engaging teams, resolving issues, and maintaining high quality and safety standards throughout multiple projects.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
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QUALIFICATIONS AND EXPERIENCE

• Bachelor’s degree in Engineering, Construction Management Project Management Certification ( eg PMP)
• Background in architecture or construction contracting.
• 5+ years’ project management experience delivering highly complex and technical projects
• Demonstrated experience working on projects, including developing and implementing project plans and activities, and reporting against key project milestones
• Excellent command of written and spoken English
• Demonstrated time management skills with an ability to manage and work with pre-determined and often conflicting timelines.
• Ability to manage multiple projects simultaneously and/or remotely to support ANZ as required.
• Sound technical expertise in Health and Safety and Compliance rules and specific sector/ market regulations relevant to project portfolio.
• Demonstrated customer service experience working in a clinical environment.
• Ability to thrive in fast paced & dynamic environment.
• Ability to communicate complex technical issues in a customer-friendly & solutions-oriented manner
• Ability to negotiate and communicate with a range of internal and external stakeholders and objectivity in decision making
• Lean Management Experience
• Change Management Agent
• Valid motor vehicle license

• Supports sales teams as installation focal-point during site inspections and tender responses.
• Drives an outstanding customer experience and installation efficiency through constant communication, site presence and creative problem solving.
• Supports Ideas, Designs, Vendors, Site Availability and Access, including scope, budgets and scheduling from initial idea stages through final acceptance by the customer.
• Be a business partner acting as liaison between customer, property managers, design team, sales team and installation contractors to ensure proper and timely completion of the installation process.
• Documents and takes ownership of project changes as and when necessary, tracking project changes and ensuring they are processed and formalised within the agreed timeframes.
• Responsible for completion of project close-out reports identifying project lessons learned, project schedule/cost variances and causes, as well as improvement needs for future projects.
• Periodically acts as on-site construction manager for smaller equipment projects with durations of 1-3 weeks.
• Conducts Daily/Weekly/Monthly meetings with client personnel throughout design stages, start up, performance testing and final acceptance until full handover to customers.
• Develop and manage relationship with key local builders & 3rd party vendors.
• Ensures compliance and documentation of all applicable safety requirements.
• Analyses customer needs and operations and incorporates this into estimates for additional services/features/installation.
• Provides knowledge of drawings, specifications, scopes of work and scheduling, periodically acting as customer support on construction/projects related inquiries/decisions.
• Facilitates designs procurement and construction drawings documents in collaboration with our design centre.
• Tracks, compiles and organizes data, driving business intelligence reports from Projects perspective.