Project Manager (PM)

at  ExactlyIT

PUEBLA, MEXICO

The Project Manager is responsible for managing multiple small and medium customer-facing engagements from receiving the signed SOW to completion of services across all of the Converge practice groups.

GENERAL ACCOUNTABILITIES

• Prerequisite and product tracking
• Review SOW and complete initial planning activities
• Work with resource managers to assign project resources
• Conduct internal and external project kick off calls w/slide deck
• Conduct internal and external weekly status meetings
• Create and maintain the weekly status report template for each project
• Track task completion %, budget, scope changes, schedule, issues, risks
• Create and maintain the project plan - Ensure milestone billing notifications are sent to accounting
• Approve project timesheets and invoices
• Consistently complete weekly update of PSA tool project status, status notes, start/end dates
• Update and maintain project technical resource schedules/bookings in the PSA tool
• Attend weekly project review meeting to discuss/provide updates to management on projects in progress
• Conduct project close out meeting and lessons learned meeting
• Submit customer surveys
• PSA administrative closeout
• Consistently achieve project management utilization targets

JOB QUALIFICATIONS

• Basic Technical Knowledge in the Areas of IT Infrastructure, Network / Security and Next Generation Data Center
• Experience with multi-site deployment (staging, remote hands, structure cabling) projects
• Experience with Agile Methodology on Software Development Projects (preferred)
• Strong Verbal and Written Communication to Technical and Non-technical Individuals
• Excellent Attention to Detail
• Exceptional Administrative, Organizational, and Time Management/Prioritization Skills
• Strong Issue and Problem-Solving Skills
• Customer Service Mindset (Internal and External)
• OpenAir, Smartsheet, and Jira Experience (preferred)
• Bachelor’s Degree (preferred)

Please refer the Job description for details