Project Manager - Service Design and Business Change

at  Hays Recruitment

JOB SUMMARY

• Job title: Project Manager - Service Design & Business Change
• Organisation: Unitary Authority
• Contract type: Permanent or 24-month FTC (up to you)
• Employment type: Full-time
• Working hours: 37
• Salary: £51,800 - £57,100 (depending on experience)
• Working Environment: Hybrid, average 2 days per week in office
• Location: South Essex, England
• Annual leave: 25 days up to 32 days - based on length of service
• Pension: Local Government Pension Scheme - one of the most generous pension schemes in the UK
• Additional benefits include wellbeing support, learning and development, and a range of salary sacrifice schemes.

SKILLS AND EXPERIENCE

• Proven experience managing the end-to-end delivery of complex non-technical service design or operational/business change projects in a public sector organisation to a variety of customers, leading complex, high-profile, time-dependent projects to successful delivery.
• Experience working in a local authority or the wider public sector (NHS, health, blue light services) will strengthen your application.
• Excellent knowledge of project management tools and techniques, including stakeholder management, planning and dependency management, issue and risk management, and budget and resource management.
• Ability to manage resources in a matrix environment, coordinate and motivate others, which is essential to the success of this role.
• Experience in change management and business/operational readiness.
• Excellent stakeholder management and communication skills.
• Competence in financial management.
• Excellent MS Project skills and the ability to create robust project schedules with a traceable critical path

KEY RESPONSIBILITIES

• Project Delivery: Manage and deliver projects from start to finish within time, quality, and budget constraints.
• Stakeholder Management: Develop strong relationships with key stakeholders and project board members.
• Project Control: Ensure clear governance by managing project tolerances and utilising project standards and tools.
• Resource Coordination: Coordinate internal and third-party resources for successful project delivery.
• Risk Management: Identify and manage project risks with appropriate controls and escalation.
• Documentation & Communication: Deliver high-standard project documentation and communications.
• Project Planning: Develop and own detailed project plans to monitor and track progress.
• Project Leadership: Lead all project stages and development plans.
• Progress Monitoring: Monitor project progress and take corrective actions as needed.
• Reporting: Provide regular project reporting and updates.
• Budget Management: Manage project budgets.
• Dependency Management: Ensure dependencies on other projects are identified and managed.
• Transition Management: Manage the smooth transition of projects into operational business as usual.
• Strategic Alignment: Ensure projects reflect corporate strategic aims and deliver benefits.
• Quality Assurance: Provide quality assurance, project health checks, and performance monitoring, reporting to senior management as required.

WHAT YOU NEED TO DO NOW

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV.
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