Project Manager

at  Snowplow Analytics

ABOUT SNOWPLOW:

Snowplow, the global a leader in customer data infrastructure (CDI) for AI, enables every organization to own and unlock the value of its customer behavioral data to own its customer behavioral data.
The Snowplow CDI fuels AI-driven marketing, digital products and services, customer experiences and fraud detection, by enabling companies like Burberry, Strava, and AutoTrader to collect and manage real-time, structured and unstructured behavorial data governed in their cloud data platform.
With thousands of companies relying on Snowplow worldwide to generate AI-ready data to uncover deeper customer journey insights, predict customer behaviors, optimize differentiated customer experiences, and detect fraud; we are at the forefront of transforming how data-driven organizations leverage their customer behavioral data.
Following our $40 million Series B funding led by global venture capital firm NEA, known for investments in Databricks, MongoDB, and Elastic, we are seeking creative and innovative individuals to help us shape the future of Snowplow.

Make our onboardings best-in-class: The onboarding is the most critical part of a customer’s life with us. You’ll be project managing large-scale enterprise implementation projects in the most customer-focused, risk-managed, and results-driven way so our value is realised quicker.
Standardising Processes and Documentation: Our processes and tools continue to evolve on an ongoing basis. This role is key in identifying where opportunities exist to update documentation, tools and processes. You’ll constantly innovate and be finding new ways to provide an even more efficient way of working and exceptional customer experience.
Driving success: You will take responsibility and accountability for your performance, and you will ultimately be the one making sure our projects stay on track. But you won’t stop at the first results you achieve; you’ll be constantly iterating and improving proactively, leading changes that drive future success.
Making the complex simple: As the project manager, you will be engaging with and juggling the needs of customers and internal stakeholders. You’ll take qualified, well thought out approaches to documenting and delivering projects while facilitating and harnessing cross-functional collaboration; this will require leading highly transparent, credible, and impactful teams.