Project Manager

at  Sun Life

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You’ll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you’ll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

PREFERRED SKILLS:

• Strong understanding of agile project management principles and practices coupled with working experience as a Scrum Master or Service Delivery Manager an asset.
• PROSCI designation is an asset.
• Kanban Management Professional (KMP) I and KMP II certification an asset.
• Understanding of the Scaled Agile Framework (SAFe) an asset.

ABOUT THE ROLE:

The Project Manager will provide management of complex, multi-stream initiatives combining multiple types of delivery methodologies including Agile, waterfall, and hybrid. The individual will have a demonstrated track record of working effectively within a shared services environment (matrix model), have practical hands-on experience leading a variety of initiatives spanning multiple stakeholders, teams and lines of businesses and has strong relationship management skill. The Project Manager will work closely with Product Owners, other Project Managers, Scrum Leads, and Business and IT leaders and will be responsible for ensuring the delivery of the program objectives and outcomes.
The successful candidate will be an adaptable, pragmatic problem solver who is able to challenge traditional ways of working. This individual should express strong leadership skills and have the ability to manage complex strategic and operational initiatives.

WHAT WILL YOU DO?

• Responsible for managing medium to large scaled projects involving billing, collections, advisor contracting, licensing and compensations services.
• Develops and manages processes (technical and business) to ensure plans are in place to meet business requirements in a cost-efficient manner and within specific targets.
• Challenges the status quo and looks for automation opportunities.
• Manages project teams, defines roles and responsibilities, sets performance objectives and standards, ensures proper coaching and training, monitors and evaluate performance.
• Encourages an agile mindset amongst project team members
• Anticipates, manages and mitigate project risks.
• Manages project resources and prioritize use of resources accordingly.
• Reviews plans and progress of different work groups to ensure work is coordinated and continues to meet overall project objectives.
• Ensures project issues are raised and resolved at the appropriate levels. Keeps project team informed of the overall project status.
• Manages business requirements by coordinating with business users to help assess feasibility and establish time and effort.
• Directs the analysis and provides expert design advice so that the system solution satisfies management and business requirements.
• Perform project reviews with team to ensure quality systems are develop/maintained through the use of established techniques and adherence to process standards.
• Manages production systems by ensuring appropriate resources are allocated to handle production problems and ad-hoc requirements.