Project Manager

at  TPXimpact

ABOUT YOU

Essential experience

• Some track record of planning, managing, and delivering projects within time and budget constraints. Ideally, within an agency setting. If you are starting in your career, we are looking for an understanding and passion for Project Management and a deep desire to learn fast.
• Demonstrable knowledge of delivery methodologies and frameworks, including user-centred design, Agile, Lean practices, and the software delivery lifecycle.
• Experience managing multiple projects and deadlines concurrently.
• Experience in delivering change within large, complex environments using Agile methodologies (Desirable)
• Strong stakeholder management skills across a wide range of sectors and organisational levels.
• Excellent communication skills, with the ability to work collaboratively in multidisciplinary teams and build awareness across broader audiences.
• Proven ability to help teams plan and prioritise work effectively, understanding necessary trade-offs.
• Comfortable in a servant leadership role, ensuring teams are cohesive and clear on their objectives.

Desirable experience

• Familiarity with tools such as Jira, Trello, or other project management platforms.
• Knowledge of trends and innovations in digital transformation and project management.

ABOUT US

manifesto
We are the digital experience agency for changemakers. We are committed to delivering purposeful and positive impact for people, planet and society, in restless pursuit of a better world.
We take pride in creating award-winning digital experiences, products and services that are measurably ethical, inclusive, accessible, sustainable and joyful.
Our changemaker clients include UNICEF UK, Breast Cancer Now, The Trussell Trust, Woodgreen, The Royal Academy of Arts, Zoological Society London, Historic Environment Scotland and Fauna & Flora.
Part of the TPXimpact group - a Certified B Corporation™, we are a team of 130 digital product leaders, creative designers, user experience designers, engagement specialists, software engineers and experience strategists.
TPXimpact
TPXimpact is a digital transformation company, and Certified B Corporation™, on a mission to build a future where people, places and the planet are supported to thrive. Combining vast expertise in human-centred design, data, experience and technology, we help the public, private and third sectors with their digital transformation journey, delivering high quality solutions that improve services, experiences and outcomes. We’re passionate people who work in close collaboration with our clients to create sustainable solutions ready for an ever-evolving world

Project Managers are at the heart of multidisciplinary teams at Manifesto. You will manage project rhythms and rituals (mostly Agile), ensure clarity on team roles and responsibilities, and help teams prioritise the right work at the right time. You will also ensure that clients are engaged and excited about the outcomes, with projects delivered on time and within budget.
As a Project Manager, you will utilise Manifesto’s ways of working to deliver a range of projects and continuous improvement initiatives. Working across sectors such as charity, membership, visitor attractions, and commercial, you will play a crucial role in bringing teams together, aligning their efforts, and driving success.
You may already have some project management skills or be interested in building your career in this space. You will know when to challenge, when to listen, and how to build strong relationships with clients and colleagues alike. You’ll act as the glue that holds a team together, ensuring alignment around a shared vision while providing clarity for individual contributions.
This role also contributes to Manifesto’s active Community of Practice, bringing and sharing knowledge with peers. You will work closely with the leadership team to ensure your project teams are well-resourced and supported. Depending on the project’s complexity—regarding requirements, stakeholders, timelines, and dependencies—your work will vary across straightforward to medium-complexity initiatives. This role is billable at 80%.

Key Objectives and Measures of Success

• Delivering projects that meet or exceed agreed KPIs, including time, budget, scope, quality, and client satisfaction.
• Proactively identifying and resolving risks and issues to maintain project success.
• Contributing to commercial success by ensuring profitability and supporting revenue forecasts.
• Building strong, effective relationships with colleagues, clients, and stakeholders to foster collaboration and trust.

Key Responsibilities Project Delivery

• Manage and oversee day-to-day project and continuous improvement initiatives using agreed methodologies, approaches, and frameworks.
• Maintain accurate and timely documentation and reporting to provide transparency.
• Proactively manage project overburns to ensure stability and alignment with profit forecasts.
• Ensure seamless onboarding and offboarding of projects, supporting smooth transitions.

Client Engagement

• Develop a deep understanding of client organisations and identify opportunities to improve customer and supporter experiences.
• Build and nurture strong client relationships through regular engagement and on-site meetings.
• Work closely with Client Services and project teams to deliver cohesive and impactful solutions.
• Contribute to new business opportunities, including proposals, pitches, and content development.

Team Collaboration and Leadership

• Manage rhythms and rituals for multidisciplinary design teams, ensuring effective collaboration and communication.
• Provide servant leadership to ensure teams work well together and clarify roles and responsibilities.
• Inspire teams with a positive approach, encouraging creativity and innovation in all aspects of delivery.
• Mentor and coach junior project managers, fostering a culture of continuous improvement.
• Contribute actively to Manifesto’s Community of Practice, promoting knowledge sharing and collaboration.

Continuous Improvement

• Adopt a mindset of continuous improvement and optimisation across all areas of project delivery.
• Deepen your knowledge of delivery methodologies, including Agile, Lean, and user-centred design.
• Contribute to governance and reporting forums, offering insights to improve ways of working.
• Produce marketing content through thought leadership, blogs, and social media to promote Manifesto’s work.