PROJECT MANAGER TW

at  City of Toronto

Job ID: 49379
Job Category: Project Management
Division & Section: Toronto Water, Technology & Customer Experience
Work Location: 435 Kipling Avenue
Job Type & Duration: Full-time, Permanent vacancy
Salary: $93,734.00 - $123,449.00, wage grade 6.5
Shift Information: Monday to Friday, 35 Hours per week
Affiliation: Non-Union
Number of Positions Open: 1
Posting Period: 01-Nov-2024 to 15-Nov-2024

JOB DESCRIPTION:

As a member of Toronto Water’s Technology & Customer Experience Team, the Project Manager in the PCS unit is responsible to provide project management and specialized technical support related to complex process control systems involving high level of process automation in the water plants, wastewater treatment plants, and distribution/collection environment.
Reporting to the Senior Systems Infrastructure Specialist, the Project Manager oversees, reviews, and directs the work of staff and engineering consultants related to compliance and implementation of the Division’s local and wide area network services, including projects related to structured cabling, wireless system infrastructure, network performance, cybersecurity practices, procurement/implementation of network devices and interdivisional coordination with Technology Services and third-party telecommunication service providers.

KEY QUALIFICATIONS:

• Possession of a university degree in engineering, computer science, or the approved equivalent combination of education and enterprise infrastructure experience.
• Extensive experience in the application of the principles and practices of routing and switching, SEIM (Splunk), NMS (Solarwinds, PRTG/MRTG), Network Security (Firewalling, IPS, IDS), Policy and Audit processes, Cloud services (Azure, AWS), Scripting and Programming (Python, Powershell, etc.), Big data analytics, Protocol analysis (Wireshark), Windows/Linux, Penetration testing, Antivirus (Endpoint protection/EDR), SCADA OT knowledge, Vulnerability Management as applied to municipal water treatment, wastewater treatment and distribution/collection systems.
• Experience in the application of design principles and implementation processes related to Enterprise Data Centre systems throughout the design, and construction/implementation/commissioning phases.
• Knowledge of the maintenance, repair, and troubleshooting enterprise Datacenter infrastructure, distributed services networks, Software Defined Networks and related network Cyber Security Systems and Standards.
• Demonstrated ability to interpret network architecture drawings, Security infrastructure, Factory Acceptance Testing (FAT) / Site Acceptance Testing (SAT) documentation, equipment/instrumentation layouts/schematics, specifications, process diagrams, process control narratives, and programming ladder/function block logic.
• Sound working knowledge of relevant processes, equipment used in water and wastewater treatment operations including industry software packages for SCADA infrastructures

• Responsible for participating in and carrying out varied assignments related to Process Control Systems and process automation within a broad field of Municipal infrastructure design and construction.
• Manages and provides leadership for assigned projects from inception to completion. Assesses funding, schedule, scope requirements, develops Terms of Reference, fully defines project deliverables and manages change conditions. Ensures effective teamwork, communication, high standards of work quality, organizational performance, documentation and continuous learning.
• Oversees and evaluates the work performance of external service providers with respect to quality, timeline, cost and completion of required tasks. Finalizes contract payments and implements quality control/quality assurance, finalizes contract payments and ensures project expenditures are controlled and maintained within approved budgets.
• Acts as first point of contact, providing Process Control System / SCADA network related support and coordination to the various water, wastewater, and dsitribution/collection units within Toronto Water.
• Collect, track and update Process Control System/ SCADA assets data and related record documentations.
• Administers, coordinates, and provides guidance to process automation projects including planning, design, installation, and commissioning.
• Conducts investigations, both business and technical, for the analysis and evaluation of existing and proposed PCS modifications, including written and oral assessments of performance, cost benefit analysis, legislated requirements, and recommends changes accordingly.
• Provides support and tracks issues related to the Automadted Meter Program assigning/delegating to the appropreate parties where required.
• Provides support to the capital works budgeting process, and assist in controlling expenditures of consultants, contractors, and internal staff.
• Troubleshoots and provides guidance to facility staff in investigations related to network usage and performance.
• Maintains an up to date level of expertise in water and wastewater process control automation, SCADA/PCS networking, and related technologies.
• Oversees the integration of complex technical and process equipment installations; testing and acceptance/approvals, including guidance of assigned internal and external resources.
• Investigates and prepares analysis/recommendations concerning Communmication issues of varying complexity and/or assists unit Manager, Senior Project Manager, or Senior Engineer to resolve more complex Connectivity performance issues, including designing solutions.
• Ensures quality assurance procedures and quality control measures are adhered to in the management of PCS design and construction activities. Ensures that the PCS performance objectives comply with the established Toronto Water ‘Goals of Automation’.
• All designs and solutions should be grounded in first principles, ensuring that they are built from a fundamental understanding of core concepts and tailored to address the root causes of challenges.
• Reviews and participates in testing and implementation of design concepts to meet functional requirements including participation as the PCS subject matter expert during Factory Acceptance Testing (FAT) & Site Acceptance Testing (SAT) of control systems.
• Tracks procedures and policy compliance associated with PCS deliverables and contractual documentation.
• Participates in preliminary design, detailed design and implementation of capital work projects, and works with City of Toronto staff, consultants and contractors during construction and commissioning stages to ensure quality workmanship and compliance with Toronto Water’s PCS goals and guidelines.
• Provides input and supports the development/implementation of technical standards and policies associated with management and stewardship of PCS through routine review and audit reports.
• Liaises and coordinates with divisional and corporate support sections as well as other facility representatives; Managers, Supervisors, EI Specialists, Engineers, IT System Analysts, and Operational/Maintenance staff.
• Acting as a key liaison between multiple stakeholders, including the Chief Information Security Officer (CISO), Internal PCS, and Integrated Technology Managementteams, ensuring clear communication and alignment on cybersecurity strategies. As a Cybersecurity Agent, you will actively participate in the Cyber Security Incident Response Team (CSIRT), assist in onboarding evaluations, and contribute to vulnerability management assessments to maintain the organization’s security posture. Additionally, the Projecvt Manager will oversee PCS audit compliance, focusing on DNS NAC, firewall compliance, network infrastructure, and vulnerability program management.
• As a Project Manager, you will lead and manage critical projects related to DNS software development and large-scale cybersecurity initiatives, including SM, VM, and SOC implementations. This will involve overseeing student development projects such as NAC, IP requests, OT, and hardening compliance. The Project Manager will also be responsible for ensuring that DNS infrastructure projects, including state-of-good-repair upgrades, are executed efficiently. The role requires close involvement in maintaining Splunk/SEIM systems and managing their infrastructure.
• Technical oversight and leadership on advanced cybersecurity initiatives. The Project Manager will be involved in evaluating potential vendor implementations for proof-of-concepts, contributing to the overall security infrastructure and exploring new technologies to improve system resilience and defense. The contributions will help drive the organization’s commitment to maintaining cutting-edge cybersecurity solutions.
• Prepares estimates to assists in preparation of capital budget.
• Leads project teams and supervises/directs project team members, consultants and contractors. Provides specialized design services, technical advice and expertise to support the units of the Division/Cluster/Corporation. Modifies established guidelines, standards and processes, devises new approaches, applies existing criteria in innovative ways and draws conclusions from comparative situations.
• Identifies, evaluates and provides technical expertise and recommendations for the resolution of issues with assigned projects. Ensures compliance within guidelines by acting as a signing authority.
• Reviews drawings, purchasing documents and specifications prepared by staff, contractors and consultants.
• Assists with the preparation of Committee and Council reports, presentations, purchasing documents, contract plans, specifications and estimates.
• Evaluates proposals and/or bids and makes recommendations for award of contracts.
• Establishes and maintains linkages to other units in the City to co-ordinate input and ensure effective partnership.