Project Officer

at  Homes Victoria

JOB DESCRIPTION

Location: Melbourne | CBD
Job type: Full time / Fixed term until: 06-APR-2026
Organisation: Homes Victoria
Salary: $95,102 - $107,905
Occupation: Facilities Management
Reference: VG/DFFH/HV/376562A
The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued life.
Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTIQA+ equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are disadvantaged and vulnerable.
We work in a variety of community-based settings, including people’s homes, residential facilities and secure settings across metropolitan, rural and regional Victoria.
We are committed to developing and supporting a workforce that is well equipped and highly motivated. All jobs can be worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and people from diverse backgrounds and abilities. .
If you’re having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large print), please don’t hesitate to get in touch with the contact person listed on the ad.
For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)

ACCOUNTABILITIES INCLUDE

• department’s records, information security and privacy policies and requirements.
• Take reasonable care for your own health and safety and for that of others in the workplace by working in accordance with legislative requirements and the department’s occupational health and safety (OHS) policies and procedures.
• Demonstrate how the actions and outcomes of this role and work unit impact clients and the department’s ability to deliver, or facilitate the delivery of, effective support and services.

The Responsive Maintenance Team is responsible for leading and overseeing the design and delivery of responsive maintenance services for Homes Victoria’s housing portfolio.
The Project Officer is responsible for performance reporting, active contractor management, issue and complaint investigation, stakeholder engagement, contract preparation and tender development. In addition, this role will support the broader Responsive Maintenance team in both process and administration activities.
The Project Officer, is responsible for maintaining and upgrading the Schedule of Rates contract documentation and databases, liaising with senior management, internal and external stakeholders, operational staff and external service providers.
The Project Officer will also play a critical role in contributing to new models for the delivery of services to enhance renter experience and satisfaction, that improves the condition of public housing, delivers efficiencies, and ensures value for money.