Project Support Assistant

at  Agemer Limited

PRODUCT SUPPORT ASSISTANT

Location: Singapore
Salary: SGD 2,000 - SGD 2,500
Employment Type: Full-time
Special Requirement: Must be a Singaporean Citizen.

Requirements:

• Must be aSingaporean Citizen.
• Fresh graduates and youth candidates are encouraged to apply.
• Hospitality or customer service background is preferred

We are looking for a Product Support Assistant to join our team. This position is ideal for those with experience in hospitality or customer service, but we also welcome fresh diploma holders with no prior experience. The role involves traveling along the train for support purposes.

Primary Responsibilities:

• Assist in the preparation and distribution of product information and support materials.
• Coordinate with various departments to ensure timely resolution of product-related issues.
• Handle customer inquiries and provide support via phone, email, and in-person interactions.
• Maintain accurate records of support activities, issues, and resolutions.
• Monitor product performance and provide feedback to the Product Support Manager.
• Participate in regular meetings with the Product Support team to discuss progress, issues, and improvements.
• Support the implementation of new products and services.
• Assist in the preparation of reports and presentations for management.
• Perform other duties as assigned by the Product Support Manager.

Requirements:

• Must be aSingaporean Citizen.
• Fresh graduates and youth candidates are encouraged to apply.
• Hospitality or customer service background is preferred.

Job Type: Full-time
Pay: $2,000.00 - $2,500.00 per month
Work Location: In perso