Project Support Officer (Apprentice)

at  Advisory Conciliation and Arbitration Service

JOB SUMMARY

The Project Support Officer is responsible for the oversight of a portfolio of projects and change activity that contribute to the delivery of departmental and business area objectives. The key purpose of the role is to provide clear, timely and sufficient information so that the Senior Leadership Team can make evidence-based decisions.
The Project Support Officer will support colleagues in delivering a variety of different projects which will assist Acas in achieving its strategic ambitions. You will work towards completing an Associate Project Management Level 4 Apprenticeship qualification.

JOB DESCRIPTION

Project and Change Management:

• Provide practical project expertise to support the delivery of projects and change initiatives throughout the business, whilst developing your own project management skills;
• Provide administrative and practical support to the Change Management Office in the building of Change and Project Management capability across the organisation;
• Maintenance of key control Governance documents e.g. risk register, issue log, dependency management, action point log, etc;
• Regularly check performance against objectives, making suggestions for improvement or taking corrective action where necessary.

Reporting:

• Support the maintenance of the portfolio view of Acas’ project and change activity ensuring that it’s accurate and up-to-date;
• Support the identification of interdependencies across change activity and projects. Report issues to relevant colleagues and recommend action where necessary;
• Commission information to populate the corporate performance reports when necessary;
• Obtain information from a range of sources throughout the business, collate and present this back to relevant stakeholders.

Board support:

• Provide secretariat support to various boards e.g. taking accurate minutes, actions, collating agendas and collating and disseminating papers.

Who we are
Acas exists to make working life better for everyone in Britain. We are the experts in workplace matters, we’re impartial, so we’re not on anyone’s side. That means we’re working for everyone to help prevent and resolve workplace issues.
Acas helps employers and employees by providing information, advice, training, conciliation and other services that prevent or resolve workplace problems.
Acas has been recognised for its Diversity and Inclusion in the workplace from the Employers Network for Equality and Inclusion awards – Disability Confident Highly Commended; Pay Gap award winner and Overall winner for public sector organisations. Acas is committed to providing services and developing policies which embrace diversity, promote equality of opportunity and eliminate unlawful discrimination.

EXPERIENCE

• Proficient at using IT systems, with a good working knowledge of Microsoft Windows, Office packages and SharePoint;
• Excellent interpersonal skills - able to communicate in a friendly, open and constructive manner with a diverse range of people;
• Ability to understand and creatively deliver complex and varied information;
• Evidence of effective organisational, time management and prioritisation skills and using these to successfully deliver outcomes;
• Able to work on own initiative with minimal supervision and be proactive.

QUALIFICATIONS

The entry requirements for the programme are as follows.
Level 3 Qualification (Apprenticeship/A Levels/BTEC etc) OR Equivalent work experience (2 years in a relevant role)
English Language and Maths requirements GCSE Grade 4 (C) or above (or equivalent e.g. level 2 in functional skills)

AS PART OF THE APPLICATION PROCESS, YOU WILL BE ASKED TO COMPLETE:

A Situational Judgement test as part of the online application, this will follow immediately after the initial short application form is submitted. If you successfully pass the test, you will be invited to complete the full application. Please complete the online tests as soon as possible (within 24-48 hours is recommended) to give yourself enough time to complete your full application. If you fail to complete the online test and submit your full application before the application deadline your application will be withdrawn. Guidance for the test will be available when you are invited to take the test. The tests are administered online and accessed via the CS Jobs website. You can find further information in the reasonable adjustment guide for online tests and practise tests are also available here.
A CV, this will be for information purposes only and will not be scored.
An evidence-based statement of suitability reflecting the essential Experience requirements as listed in the Job Description. Your statement of suitability should be no longer than 750 words. It should avoid generalised assertions, instead including specific examples of achievements, explaining the degree of challenge, what you did and the outcomes.
A 250-word statement on each behaviour required as listed above.
Should a large number of applications be received, an initial sift may be conducted using the:

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Project Delivery