Project Support Officer - Central Hub

at  Environment Agency

Region
East Midlands, West Midlands
City/Town
Birmingham , Lincoln , Shrewsbury
Grade
Staff Grade 3
Post Type
Permanent
Role Type
Administration / Corporate Support, Estates
Working Pattern
Full Time, Part Time, Compressed Hours
Salary Minimum
£27,245
Closing Date:
26/09/2024, 23:55 hours
Security checks level
Basic Check
Job description
An exciting opportunity has arisen to join our Central Estates team as a Project Support Officer.
You’ll be supporting important flood risk management projects across the East and West Midlands using your excellent organisational skills.
You’ll be working in collaboration with surveyor colleagues within the team as well as with teams from across the breadth of the organisation to deliver sustainable environmental outcomes.
As part of this front line operational team, your days will be varied and challenging and include compiling reference information and plans of land ownership as well as co-ordinating activity at all stages of project delivery.
You’ll also be involved in processing sensitive information surrounding compensation negotiations and other financial related activity.
We will support your learning and development specific for this role as well as help you to think about your longer term career.
You may be recently graduated or already have experience in a project support or administrative / financial role and are looking for a change.
Responding to incidents is a central part of what we do. You will be required to have an incident role and make yourself available to respond to incidents or provide business continuity support during an incident. This may attract an additional payment and full training and alternative working arrangements will be available to support you with your incident role.
This role offers a fantastic opportunity to join an organisation committed to tackling the climate emergency.
The team
The Estates Team sits within the larger Sustainability, Funding and Service Operations directorate. You can read more about the directorate in the Additional Information pack.
The Estates service extends to 130 people, offering professional support for Environment Agency land, property, compensation and valuation matters. We are core to the delivery of the Agency’s £5.4 billion capital programme to better protect 336,000 homes.
Experience/skills required
Working as a Project Support Officer in the Environment Agency means the environment will be at the heart of everything you do: the quality support you deliver will help to ensure we maximise sustainability, value for money and drive forward positive environmental outcomes for our local communities.

You’ll need to:

• Be an effective communicator and have a natural aptitude for administrative processes and compliance, including financial payments
• Demonstrate working as part of a team and independently. A natural organiser, you’ll effectively manage your time to achieve tight or conflicting deadlines. You’ll use initiative to help improve administrative processes and improve efficiency
• Show excellent attention to detail, including accuracy when handling data and information; demonstrate compliance with data protection laws, internal policies and standards to robustly maintain records
• Be experienced in Microsoft Office applications and basic Geographic Information System (GIS) Skills (training can be provided)

Contact and additional information
We will hold a MS Teams call on Thursday 19 September at 12:00-13:00 to discuss this role in more detail. Please download the additional information pack for more information.
The competencies being assessed are ‘Achieves Results’, ‘Data and Information Management’, and ‘Communicates Effectively’. You can learn more about these competencies in our capability dictionary: https://tinyurl.com/ycu4cjrg.
If you have any further enquiries about this role, please email RecruitmentEstates@environment-agency.gov.uk.
Interviews are expected to take place via MS Teams on Tuesday 15th October.
Competence 1
Achieves Results
Description
As a vital team member in our frontline operational team, this role requires you to have the ability to multitask and provide excellent support which enables others. We need someone who is tenacious with the drive to meet high standards: your passion to achieve results despite competing deadlines will be clear.
In no more than 250 words using the STAR format, please tell us about a time when you have had to deliver a high standard of work under significant pressure. We would like you to tell us about the task and circumstances. How did you organise and prioritise your work to ensure the best outcome? What did you learn from this situation?
It is your answer to this question that will be used for interview selection, so please ensure that you draw out your skills and experience in your response. You may find it helpful to research the STAR approach and review our EA Capability Dictionary.
Competence 2
Data and Information Management
Description
Supporting a breadth of work across our estates team, you’ll need to demonstrate confidence and accuracy in managing a range of data and information, often of a financial nature. Being fully aware of data/information management standards, policies and procedures, you’ll check, maintain and process information ensuring accuracy, security and compliance.
In no more than 250 words using the STAR format, please tell us about information you were responsible for managing and/or processing in your current or previous role. Please describe how you ensured the information was of the required standard/fit for purpose? And how did you ensure that the information remained up to date and compliant?
It is your answer to this question that will be used for interview selection, so please ensure that you draw out your skills and experience in your response. You may find it helpful to research the STAR approach and review our EA Capability Dictionary.
Competence 3
Communicates Effectively
Description
As described above, much of this role relies on the communication of information to a broad range of customers.
In no more than 250 words, please tell us about a piece of work you’ve been involved in which involved you using different methods of communication. How did you adjust your methods to suit your customers/audience and explain how you knew they had understood your message.
It is your answer to this question that will be used for interview selection, so please ensure that you draw out your skills and experience in your response. You may find it helpful to research the STAR approach and review our EA Capability Dictionary.