Project Support Officer

at  NSW Department of Communities and Justice

YOUR ROLE

The NSW Government is determined to make NSW a place where everyone has access to safe and secure housing, and where experiences of homelessness are rare, brief, and non-recurring.
Homes NSW is a division of the Department of Communities and Justice. It brings together the housing and homelessness functions of the Department of Communities and Justice, the NSW Land and Housing Corporation, Aboriginal Housing Office, and key worker housing functions from across government all under one roof.
We have an opportunity for a Project Support Officer to join our Business Services team. This role involves delivering a variety of administrative and support services, including financial and human resource functions, and providing project support to senior staff within the business unit.
The main objective of this role is to offer high-quality executive, project, and administrative support to ensure the efficient and effective operation of the Business Unit.

WHAT YOU’LL DO

• Provide a range of administrative and support services to meet the business needs of the team/unit, including activities that support project delivery and assist in managing several shared mailboxes.
• Draft and prepare correspondence, agendas, minutes, presentations, and briefing notes to support business objectives.
• Manage financial processes, including raising purchase orders, paying invoices, statement reconciliation and preparing general journals.
• Address and resolve complex enquiries and issues to ensure accurate information is provided and issues are resolved in a timely and effective manner.
• Coordinate and manage records and databases, ensuring compliance with administrative systems, processes, and policies for accurate and accessible information.
• Develop, implement, and monitor office systems, procedures and methods, adapting processes and techniques as needed to ensure team/unit operations in line with agency standards, policies and procedures.
• Gather and collate information to prepare documentation and reports on business unit performance, and make recommendations to enhance efficiency, cost management and service delivery.
• Delivering high-quality administrative services, mange competing demands and priorities, address unforeseen issues, handle a high volume of work, and work independently.