Project Test Manager

at  Zellis

SKILLS & EXPERIENCE

• Acting as a Project Test Manager leading testing on medium-large scale implementation, software, advisory or Managed Services customers with medium-large scale employee volumes (over 10,000 EEs and £300k+ budgets).
• Understands, applies and advises appropriate methods, tools, applications and processes (driving continuous improvement of standard operating processes).
• Significant influence within areas of multi-specialism (internally & with customers).
• Follows an expert approach to identifying and resolving highly complex risks and issues.
• Anticipates and raises business or reputationally impacting risks and issues to enable them to be mitigated.
• Defines problem statements and completes root cause analysis for risks and issues.
• Experience working in the HR & Payroll software and / or outsourcing industry (preferred).

As a Project Test Manager you’ll be responsible for supporting and reporting on test activities during implementation projects or programmes for Zellis’ Strategic and Enterprise customers.
As a Project Test Manager you’ll have excellent stakeholder management and client relationship building skills and will be responsible for successful support, reporting back on various phases of testing, and measurement of various phases of testing over multiple customer projects. This role will work closely with the Implementation Project or Programme Manager, Application Consultants and the bespoke delivery teams. You’ll also partner with customer Programme, Project and Test Managers and Testers to achieve the relevant delivery milestones on time, at the highest level of quality and on budget.
Please note this role is for an initial 6 month fixed-term contract. There will be some travel required to Zellis offices. You’ll also be required to make regular visits to customer sites, primarily in Hertfordshire.

In this role your key responsibilities will include:

• Managing customer expectations, communicating test results and status updates, and maintaining a positive and productive relationship with customers.
• Collaborating with Project Managers, Developers, and other team members to ensure timely and efficient delivery of testing services
• Test planning, test strategy, defect management, and risk mitigation planning.
• Working closely with Test Analysts and Application Consultants in troubleshooting critical defects on defect resolution.
• Participating in daily scrum meetings and weekly project meetings, providing test status by highlighting risks.
• Facilitating and owning defect triage meetings and informing senior management of risks / issues discovered while testing.
• Continuous improvement of testing strategies based on learnings from field issues.
• Coordinating and managing functional and non-functional test activities, including phases such as system testing, systems integration testing (SIT), user acceptance testing (UAT), parallel run or parallel comparison testing, business /operational acceptance testing, and volume / performance scenario testing.
• Reviewing test status and test evidence, ensuring testing deliverables are of high quality and meeting standards, and validating SLAs were met.
• Ensuring that Test Analysts create test scenarios, test scripts and test cases in accordance with the test strategy, with the necessary input and guidance.
• Coaching and supporting more inexperienced Test Analysts and Application Consultants in the delivery of testing activities.