Projects and Business Analyst - HRSS

at  Uber

About the Role

• HRSS Projects and Business Analyst owns and runs process improvement and business projects for the rest of HRSS.
• They must understand team performance metrics and working closely with the HRSS Team Leads, SMEs, and stakeholders to drive process improvement initiatives.
• Responsible for helping roll out key business projects from the program team and coordinating with the different project team members to drive completion.
• Collaborate with HRSS Team Leads on small-and large-scale projects and effectively prioritize projects based on their criticality and impact on the overall business.
• Assist the leadership team with business reporting needs, such as completing business presentations like the MBR and QBR and running tactical discussions.
• Able to support ticket queues if and when needed.

What you will do:

• Proactively and independently collaborate with key stakeholders and business partners.
• Support the HRSD Program Team in rolling out critical projects and initiatives.
• Run and own process improvement projects end-to-end
• Presenting business performance metrics (MBR, QBR, etc) to the program, partners, and stakeholders.
• Submit enhancement tickets and monitor their completion.
• Facilitating business meetings with HRSS Leadership
• Complete business reporting and other administrative work as assigned.

Basic Qualifications

• Fluently communicate in both English and Spanish (C1+)
• 1+ year of experience in an HR-related field is a plus
• Prior experience in technical troubleshooting
• Robust data analysis, information processing, and presentation skills using spreadsheets with formulas and SQL
• Strong stakeholder management skills
• Strong communication and problem-solving skills
• Creative and resourceful thinking.
• Business aptitude and big-picture thinking.
• Background in process improvement methodologies such as Lean, Six Sigma, Agile, Kayzen, and Business Process Management.

Preferred Qualifications

• Experience as a process expert in HR or HRSS

About the Role

• HRSS Projects and Business Analyst owns and runs process improvement and business projects for the rest of HRSS.
• They must understand team performance metrics and working closely with the HRSS Team Leads, SMEs, and stakeholders to drive process improvement initiatives.
• Responsible for helping roll out key business projects from the program team and coordinating with the different project team members to drive completion.
• Collaborate with HRSS Team Leads on small-and large-scale projects and effectively prioritize projects based on their criticality and impact on the overall business.
• Assist the leadership team with business reporting needs, such as completing business presentations like the MBR and QBR and running tactical discussions.
• Able to support ticket queues if and when needed

What you will do:

• Proactively and independently collaborate with key stakeholders and business partners.
• Support the HRSD Program Team in rolling out critical projects and initiatives.
• Run and own process improvement projects end-to-end
• Presenting business performance metrics (MBR, QBR, etc) to the program, partners, and stakeholders.
• Submit enhancement tickets and monitor their completion.
• Facilitating business meetings with HRSS Leadership
• Complete business reporting and other administrative work as assigned