Projects specialist

at  Allianz Partners

Responsibilities will include, but are not limited to, the following:

• Track the implementation of agreed service delivery actions and targets across the Health claims function
• Assess and advise on competing priorities, ensuring that there is sufficient management time dedicated by management and senior stakeholders to all required areas
• Manage the coordination of communications in conjunction with the Strategic Programs team
• Coordination of both the budgetary planning process as well as the ongoing management of the budget
• Responsibility for the implementation and ongoing operation of functional level business reviews in support of the claims function
• Management of claims business updates and the tracking of reporting trend analysis
• Transformation: Be a point of contact between global transformation teams and local Operations to adapt execution of global strategy, and engage local teams to advance in relevant projects (E.g. VoC, CX, IRIS, RPA); participate in target discussions on claims digital transformation and the major requirements to be prioritised, steer business execution of agreed-upon strategies
• Performance Management: Review granular OPS KPIs for claims, and participate in performance reviews; Track implementation of remediation and action plans
• Fraud, Waste & Abuse: Track progress across all metrics on fraud, waste and abuse ensuring that agreed plans are implemented and that deviation is highlighted and addressed