Property Administrator

at  Ronmor

Ronmor is an established private real estate company based in Calgary, Alberta that has been operating for more than 30 years. The company owns and manages an extensive portfolio of shopping centres, office buildings, industrial properties, and one of the largest private land holdings in the province.
With great emphasis on creating innovative projects with sustainable design and superior construction quality, Ronmor typically develops and retains ownership of its projects. This mandate has helped Ronmor evolve into a sophisticated development and management company that maintains a long-term vision.
Ronmor is a successful family-owned, third generation company, owned by two families with long, deep roots in Alberta who remain active in the direction and leadership of the company.

OVERVIEW

Ronmor is currently seeking a Property Administrator to join our Property Management team. Reporting to the Vice President, Property Management & Operations, the Property Administrator is responsible for providing administrative support to the Property Management team in a manner that enhances communications and fosters positive long-lasting relationships.

REQUIREMENTS (EDUCATION, EXPERIENCE, SKILLS, QUALIFICATIONS)

• Post-secondary education in Business Administration, Accounting/Finance or related field preferred
• 3+ years of administrative experience in a customer service oriented industry is required, commercial real estate industry is an asset
• Basic knowledge and understanding of accounting principles and financial statements
• Proficient with MS Office software suite
• Strong organizational and time management skills
• Able to prioritize and successfully manage multiple requests simultaneously
• Strong analytical and problem-solving skills
• Strong attention to detail
• Excellent communication skills, both written and verbal
• Ability to develop and maintain strong relationships internally and externally
• High level of professionalism including confidentiality, tact and discretion
• Customer-service focused
• Positive, collaborative and team-oriented attitude
• Pleasant phone manner
• Flexible and adaptable to changing work demands
• Strong work ethic (dedicated and hardworking)

• Create, prepare, edit and format correspondence and documents including spreadsheets, reports, meeting minutes, meeting reports, summaries, letters, tenant notices, contracts, etc.
• Serve as first point of contact for general tenant inquiries and issues
• Act as a backup for Operations Administrator, Receptionist and Executive Assistant positions as required
• Oversee and manage parking matters for various properties
• Prepare tenant welcome packages
• Manage Tenant Christmas Gifts budget and arrange gift purchases
• Prepare demand letters where necessary in compliance with lease terms and follow up on further action
• Communicate with Property Accountants on tenant receivable issues
• Report to the Property Manager with respect to all account receivable matters
• Review and code contractor invoices
• Review monthly sales reports and monitor, collect and record percentage rent owing if applicable
• Maintain Tenant filing and properties according to standard record keeping procedures on a daily basis
• Miscellaneous correspondence, typing and filing as required
• Provide support to the Property Manager in the day-to-day activities for buildings in the portfolio
• Assist Property Manager with annual budget process for buildings within the portfolio
• Maintain and update utility account lists
• Actively pursue any outstanding amounts in regard to Tenant rents and respond to Tenant’s inquiries
• Provide recommendations with respect to write-offs of doubtful accounts
• Analyze and act on monthly aged receivables report
• Other duties as assigned