Property Manager

at  GDay Group

• Be part of the growth of an Australian success story
• Full time, permanent position, based in Adelaide CBD
• G’Day Group are proud to be disruptors to the tourism and hospitality Industry

ABOUT US

G’day Group is more than just accommodation – we create unforgettable memories.
As Australia’s largest park network, we encompass Discovery Parks, G’day Parks, and the G’day Rewards loyalty program, employing over 2,200 people across more than 300 holiday parks nationwide, including 85 fully owned and operated parks and resorts.
From the rugged luxury of El Questro Homestead in Western Australia’s Kimberley region to the pristine beaches of Rottnest Island and unique wildlife experiences at Undara in Outback Queensland, our diverse portfolio caters to every style of traveler. Whether you’re catching waves along the coast, forging campfire friendships, or chasing waterfalls in the Kimberley, we provide authentic Australian experiences.
We are committed to reshaping the tourism industry with cutting-edge technology and exceptional customer service. With eyes on domestic and regional tourism like never before, we are building a passionate, adaptable, high-performance team to create holiday memories that put a smile in every g’day.

Ideally, you will bring demonstrated knowledge and understanding of residential property management, an understanding of both state based residential tenancy and general property laws, hold a strong track record of effective engagement with internal stakeholders and possess robust commercial acumen.

• Relevant tertiary qualification in real estate, business management, or similar
• Minimum of 2 years experience in a similar role
• Strong written and verbal communication skills
• Familiarisation with RMS and Newbook highly regarded
• Organised, with excellent attention to detail and an ability to manage multiple concurrent prioritie

THE ROLE

[RW1] We are seeking an organised and experienced Property Manager to oversee and administer Discovery Parks’ growing number of permanent resident and annual occupant sites.
This newly created role will be responsible for further developing and standardising our internal processes and providing ongoing support to park management across the country. The role will have a strong focus on ensuring systems and procedures in connection with permanent residents and annual occupants are administrated appropriately and to ensure our national operations remain compliant with state based regulatory frameworks.

DUTIES & RESPONSIBILITIES:

• Develop and maintain best practice systems and processes for park managers in connection with the management of permanent resident and annual occupant sites.
• Review new Permanent Resident and Annual Occupant applications to ensure required documentation is issued and approval process are followed.
• Assist park managers and regional operations managers with compliance audits and remediation programs.
• Provide support and guidance to internal stakeholders during the acquisition of new park properties and the development of existing properties. This includes the review and transition planning for existing residents.
• Monitor outstanding fees and assist with the recovery process.
• Provide support in response to Permanent Resident and Annual Occupant requests to undertake works to existing dwellings as well as other general enquiries.
• Maintain an up to date knowledge of applicable state tenancy legislation and regulations.

TO BE SUCCESSFUL IN THIS ROLE

Ideally, you will bring demonstrated knowledge and understanding of residential property management, an understanding of both state based residential tenancy and general property laws, hold a strong track record of effective engagement with internal stakeholders and possess robust commercial acumen.

• Relevant tertiary qualification in real estate, business management, or similar
• Minimum of 2 years experience in a similar role
• Strong written and verbal communication skills
• Familiarisation with RMS and Newbook highly regarded
• Organised, with excellent attention to detail and an ability to manage multiple concurrent priorities

Benefits
Health and Wellbeing – Flexible and hybrid working arrangements / Employee Assistance Program / Discounted private health cover / BeWell Training Program / Weekly yoga and walking group / Free annual flu vaccinations
Paid Leave Benefits – Parental leave / Volunteer leave / Study leave
Professional Development – Leadership programs / Support of external training courses / Reimbursement of professional association memberships
Employee Savings – Discounted accommodation and experience rates / Salary packaging / Discovery partner discounts/ Free G’day Rewards membership / Loyalty recognition benefits
Our ESG statement
The G’day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment.
Conditions of Employment
Prior to an offer of employment being made, candidates must provide authority for a Federal Police Clearance to disclose any criminal offences or charges. Drivers Licence essential.
[RW1]Reporting structure yet to be formally locked down so I suggest we leave this out for the purpose of the Ad
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