Property Manager
at Leaders Romans Group
Worthing BN13, England, United Kingdom -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 08 Nov, 2024 | GBP 31500 Annual | 10 Aug, 2024 | N/A | Good communication skills | No | No |
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Description:
Job Title: Property Manager
Location: Becket House, Worthing and Lewes
This role will require the successful applicant to work 2/3 days a week in our Lewes branch and the rest in our office in Becket House, Worthing
Brand: Leaders
Salary: up to £31,500 OTE inclusive of commission and bonuses.
Hours: Monday to Friday 9am to 6pm
Responsibilities:
JOB SUMMARY AND KEY RESPONSIBILITIES:
Reporting to the Team Manager/Head of Centre, Leaders are seeking a Property Manager to join our dedicated and dynamic team based in Worthing and Lewes. As a Property Manager, experience is required. You will play a pivotal role in ensuring our customers receive the highest level of service and support. You will act as a point of contact for our tenants and landlords, assisting them with inquiries, booking appointments and ensuring a smooth process throughout the tenancy from beginning to end.
KEY RESPONSIBILITIES:
- You’ll be expected to provide excellent levels of both telephone and written communication for the duration of the tenancy
- Responsible for accepting and understanding tenants maintenance requirements, providing a triage service to try to resolve issue
- If unable to resolve, then communicate this to the landlord with a solution to the problem and arrange works with dedicated contractor
- Updating all parties on a regular basis by both phone, email or text and logging notes.
- To make regular ‘well being’ calls to the landlord
- Working with the property management team to ensure that all works are completed and invoiced with 21 days and updating customers on progress
- Working with the property management team to ensure that all mandatory compliance / legislation is in place on all properties, if this has not occurred to ensure that company process has been followed
- Working with the Property Inventory Clerks to ensure all properties have been inspected as required and that landlords and tenants have been fully communicated to in line with company policy
- Placing calls to all managed landlords and tenants 2 weeks prior to vacation to ensure they understand the check out process and time frames
- Dealing with non managed deposits who are part of the No Deposit Scheme
- To ensure check out process is followed and communication is sent out within company process via the Depositary site
- To work with the team leaders, head of centres and branch network to understand the reason for any lost units
- To maintain high levels of communication to internal and external customers
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Real Estate/Mortgage
HR / Administration / IR
Real Estate
Graduate
Proficient
1
Worthing BN13, United Kingdom