Provider Relations Rep

at  RWJBarnabas Health

Req #: 0000173888
Category: Professional / Management
Status: Full-Time
Shift: Day
Facility: RWJBarnabas Health Corporate Services
Department: Accountable Care Organization

ESSENTIAL FUNCTIONS:

• Assist with establishing connectivity with the Partner s EHR and RWJBH System s EHR; partnering with IT&S Department
• Assist with partner physician s connectivity issue, provide education and repeated training (as needed) on the EHR connectivity solution
• Review the practice s usage of the platform and work with the practice to improve the network integrity through the optimal usage of the platform
• Communicates with external constituents and effectively engages the provider community, demonstrating the organization s value proposition
• Manage a database of potential providers for recruitment; gather necessary data and relevant information to present to management for effective contract negotiations maintain an effective tracking system of all outreach attempts, communications and final outcomes
• Manages all provider data submission for RWJ value-based programs
• Resolves first line policy questions referred by practice staff and works with partner managers as needed to resolve escalated issues
• Works collaboratively with partner departments, information technology and facility based programs to provide seamless customer service to providers; be open to be EPIC trained as needed for the system
• Participates as a representative of Network Management Administration team on internal committees and workgroups, as assigned
• Contributes to the Network Management Administration team effort by accomplishing related tasks and projects as needed
• Maintains RWJBH Medical Neighborhood operationally and audit physician s demographic information who are participating in Medical Neighborhood to ensure data accuracy
• Assists with any other projects for the network management department as required

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.