PSO Manager

at  Adswizz

WHO WE ARE:

SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are.
This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing SiriusXM’s vision to life every day.
We are proud to be launching a new state-of-the-art technology facility in Dublin, Ireland. The Dublin-based team will play a critical role in our continued digital transformation and will function as a center of excellence for SiriusXM’s global Product and Technology organization.
SiriusXM’s new Dublin facility will comprise a workforce primarily focused on software development, automotive technology and engineering, AdTech, data science, and analytics. Talent based in the new technology hub will be charged with developing and implementing best-in-class standards for high-quality, scalable software deliveries for SiriusXM’s streaming and in-vehicle audio entertainment platforms.

• Execute enterprise-wide release management, including preparing ceremony with engineering and product for discovery, definition, planning, and implementation review
• Collaborate with the Product Operations team in launch operations execution, planning/process standardization, and communications/learnings
• Partner with product, engineering, IT and Security to define and maintain service level configuration database to provide reference for incident resolution and release communications
• Execute enterprise-wide incident command to drive resolution for production disruptions, and review model that improves upon technical issue resolution and stakeholder response
• Execute problem management, including Identifying root cause of incidents and partnering with engineering to implement preventative measures
• Improve program focus on ensuring operational excellence and maturity at scale
• Drive a culture of innovation and be an agent of change.
• Cultivate a culture that rewards aggressive pursuit of innovative solutions to problems
• Be responsive to the business in proposing and developing new products and services