Psychiatric Nurse Practitioner and Program Manager - Medical Services

at  Catholic Charities Serving Central Washington

You can do the work you love, be your authentic self, and make an impact in the lives of thousands. We believe in a culture rooted in community, collaboration, and growth. As an agency we are inspired by our Mission of bringing hope to life, especially those most in need.
Wage range: $195,000 - $225,000 Salary
Sign-on Bonus: $30,000 - $40,000 paid out in 4 installments
Relocation Reimbursement: Up to $5,000.
Scheduled Hours: Monday - Friday, 8 am to 5 pm

POSITION SUMMARY:

Oversee and coordinate the day-to-day operations of medical staff, including medical assistants, nurses and nurse practitioners. Ensure adherence to clinical standards, evidence-based practices, quality patient care and appropriate scopes of practice while fostering a cohesive and efficient team environment. Serve as an active provider responsible for psychiatric services to identified adults and children seen at Catholic Charities who are enrolled for Mental Health Services.

DEMONSTRATES KNOWLEDGE OF AND COMPLIANCE WITH AGENCY POLICIES AND PROCEDURES.

• Follows front office and departmental procedures established for effective program management.
• Follows agency infection control policies and procedures.
• Provides services and maintains records to meet BHO requirements, level of care standards, and agency guidelines.
• Maintains productivity (direct client contact) at 70 % to department standard.
• Meets regularly with providers and medical staff regarding systemic issues impacting patient care.
• Participates in team building and coordination to improve program operations and quality of service delivery.

UNDERSTANDS AND COMPLIES WITH ALL RELEVANT REGULATORY AND SAFETY STANDARDS AND REQUIREMENTS.

• Completes training and licensing requirements in accordance with professional standards of the discipline.
• Submits licenses and insurance information within 10 days of renewal.
• Completes paperwork or online applications to assist with credentialing for third party payers.

JOB REQUIREMENTS:

The following requirements are those that are normally required for performance of this position. Any disabled applicant or incumbent who does not meet one or more of the physical requirements, but who can perform the essential function of the job (with or without reasonable accommodations) shall be deemed to meet these requirements.
Physical Requirements:
This position normally requires that physical demands of standing, walking, bending, lifting or performing other work requiring low physical exertion, talking and hearing on a regular basis to perform the job requirements. These physical demands are required up to 80% of the time. Position also requires ability to drive with adequate vision and skill.
Non-Physical Requirements:

EDUCATION

• ARNP, MD, or DO and Psychiatric Board Certification required.

EXPERIENCE

• Minimum of one year experience with direct patient care in psychiatric services required.
• Previous experience in a supervisory or managerial role highly preferred.

SPECIAL SKILLS

• Electronic Health Records documentation skills (EHR)
• Good interpersonal skills
• Possess and utilize effective verbal and written communication skills
• Ability to provide service in a culturally competent manner
• Ability to be self-motivated, work independently, and as a team member
• Ability to represent the agency in a professional manner within the community
• Knowledge of team management/supervision
• Bilingual (English/Spanish) preferred, but not required

PRIMARY RESPONSIBILITIES:

• Implements and enforces clinical standards, protocols, and evidence-based practices to uphold quality care delivery and ensure compliance with regulatory standards, accreditation requirements, and organizational policies.
• Collaborates with the North Central Director of Behavioral Health and Crisis to develop and implement policies and procedures that promote excellence in medical practice.
• Participates in the recruitment, selection, and orientation of new medical staff, contributing to the development of a skilled and competent workforce.
• Serves as a liaison between medical staff and other healthcare professionals, facilitating interdisciplinary collaboration and communication.
• Stays abreast of advancements in medical practice, healthcare technology, and regulatory changes, and disseminates relevant information to the medical team.
• Acts as a resource and advocate for patients and their families, addressing concerns, providing education, and ensuring their needs are met.

SUPERVISION RESPONSIBILITIES:

• Provides guidance, mentorship, and support to medical staff, fostering a positive and collaborative work environment and a culture of continuous learning, professional development, and evidence-based practice.
• Monitors and evaluates the performance of medical staff, providing regular feedback, coaching, and performance appraisals.
• Provides clinical supervision for the medical team, as well as other clinical management oversight as appropriately assigned.
• Encourages and guides staff in ways that are consistent with the mission and vision of Catholic Charities.
• Continues program development in concert with the mission and vision of Catholic Charities.
• Participates as a member of Catholic Charities Clinical Management Team.