PT Evening & Saturday Receptionist - Automotive Dealership

at  Stampede Toyota

We always take the best care possible of our customers, and nobody leaves without being 100% satisfied about their experience. As the first point of contact for our customers, the Evening Receptionist is friendly, energetic and approachable assisting our customers in person or on the phone.
Are you a mature customer focused, self-motivated professional with refined telephone skills? Are you seeking long term commitment from you next employer who gives back to the community and values their employees? Stampede Toyota is seeking an individual who strives for excellence, has an energetic personality and enjoys working with all kinds of people. This position would appeal to someone getting back into the workforce a few hours a week or a student needing some additional income.

REQUIRED EDUCATION, SKILLS AND QUALIFICATIONS:

• Minimum of one year of customer service, retail or sales experience preferred
• Microsoft Office Suite experience
• Desire to learn about the Automotive Industry and take initiative to understand the customer experience
• Friendly, approachable and positive personality driven to excel at customer service
• Professional and able to work directly with diverse group of clientele
• Detail oriented and organized
• Excellent oral and written communication skills
• Reliable transportation to and from work
• Legally eligible to work in Canada

• Greet all customers in a professional and courteous manner and continuously exceed their expectations
• Answer all incoming calls, emails and respond to voicemails promptly
• Track and maintain customer traffic
• Build and maintain relationships with customers and team members
• The ability to actively listen to the needs of our guests and guide them to the appropriate department for assistance
• Reception duties and other office tasks as assigned