PT Receptionist

at  Westgate Honda

Westgate Honda is looking for a Part Time/Casual Receptionist (Days, Evenings and Saturdays)
Westgate Honda is seeking a reliable part-time receptionist to join our team.
Our Receptionist will serve visitors by greeting, welcoming, and directing them appropriately; notify company personnel of visitor arrival; and answer the multi-line phone system, directing calls to the correct department.
As the public-facing representative of the dealership, you must be professional and friendly at all times. You will be the customer’s first impression of our Dealership. You are good with names and can introduce the customer to a Specialist. You are familiar with our services and able to convey a detailed response to our customer’s needs. You will be responsible to manage the traffic in the showroom and make sure every customer is attended to.
The Receptionist is responsible for assisting the sales/service teams with administrative duties.

REQUIREMENTS & QUALIFICATIONS

• High School or equivalent
• 1-2 years of experience in receptionist role considered an asset
• Excellent written and oral communication skills
• Excellent problem solving skills
• Superior telephone manners and strong interpersonal skills
• Strong customer service orientation
• Computer skills and understanding of technology
  We thank all the candidates in advance; however, only those being considered for an interview will be contacted. No walk-ins or phone calls please.
  Westgate Honda is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Accommodations are available on request for candidates taking part in all aspects of the selection process. For accommodation requests, please email hr@westgatehonda.com.

• Greeting customers at our premises, over the phone in a prompt and professional manner, transferring them to the correct department.
• Answering phones and checking voicemail in a timely manner.
• Ensuring the front desk is kept clean and organized.
• Filling out floor traffic log.
• Writing receipts for sales transactions when necessary.
• Adding and deleting keys on the key board.
• Assisting with breaking down sold files.
• Filling out back of ownerships into Westgate’s name and adding into the used garage book.
• Sorting and filing photocopies of ownerships and license sheets.
• Ensuring the customer waiting area is clean and organized, and coffee machine is kept clean and stocked with supplies.
• Ensuring bathrooms are cleaned and replenished every three hours and cleaning schedules affixed to bathroom doors are filled out properly.
• Preparing Purolator slips.
• Following reception - closing tasks.
• Assisting the accounting department with filing, scanning, etc.
• Other tasks as assigned.