PT Surveillance Operator-PET

at  Great Canadian

Shorelines Casino Peterborough is currently seeking a driven and energetic individual to join our team as a Part-time Surveillance Operator. This this position is responsible for monitoring interior and exterior areas of the property by closed circuit television cameras and maintaining visual records while contributing to a safe and welcoming work environment for all employees.

SUCCESSFUL CANDIDATES WILL DEMONSTRATE THE FOLLOWING QUALIFICATIONS:

• People-focused and committed to service excellence
• Proactive and solution-oriented with a drive to succeed
• Secondary School Diploma
• Post-Secondary education in criminology or a suitable combination of education and experience is considered an assetAbility to obtain and maintain a Gaming License

• Exceeds guest expectations by providing outstanding customer service
• Helps create an engaged work environment by choosing positivity and fun, recognizing excellent peer performance, and by caring about and supporting our colleagues every day
• Monitors, documents and reports violations, large cash/cash equivalents transactions, excluded and self-excluded guests and unauthorized access; reports violations to the Supervisor, Surveillance
• Maintains logs and records
• Communicates effectively with all appropriate operational departments
• Builds strong working relationships with guests and employees
• Complies with licensing laws, health and safety and other statutory regulations
• Performs other duties as assigned or directed.
• Protection of company assets and patrons; both internal and external
• Protection of gaming integrity for GCGC and the province of Ontario
• Strict adherence to the Surveillance code of conduct and mandate