Pub Support

at  Sun Peaks Grand Hotel

Role Proposition: Join our team at one of our exciting food & beverage outlets, where you can spend your days skiing or snowboarding on our three stunning mountains. Morrisey’s Pub, a beloved local and guest favourite, offers a warm atmosphere, delectable comfort food, and delightful cocktails. We’re currently seeking exceptional individuals to join us for the winter season. As Front of House Support, you’ll play a key role in ensuring our guests have a memorable dining experience. This position offers vital training, enriching your overall professional journey and providing opportunities for growth within the Tourism/Hospitality industry. We want you here if you’re passionate about food, beverages, sports, and music and take pride in delivering outstanding hospitality. Dedication to technical service, attention to detail, and a sense of urgency are essential qualities we value. An outgoing and engaging personality will be a great asset in this role. If this sounds like your ideal work environment, don’t hesitate to apply today. Work, live, and play where you truly belong, surrounded by the thrill of winter adventures.

ACCOUNTABILITIES:

• Assist the restaurant team by running food and drinks to tables, bussing and resetting tables, and helping to greet and seat guests as required
• In the role of host, be the face of the restaurant - greeting and seating guests and using TouchBistro reservation software to keep the restaurant floor plans up to date
• Run food to tables according to seat position and announce dishes to guests
• Bus tables as necessary and provide support to the serving team
• Answer the telephone professionally to respond to guest enquiries, take food orders either for collection or delivery in-house, and make table reservations
• Be responsible for the In-Room-Dining service when scheduled, ensuring food and drink are delivered to guest rooms, guests are billed, and quality checked in due time
• Deliver exceptional guest experience by following the standards of service
• Anticipate guest needs
• Use the POS system to send guest orders to the kitchen and bar and bill guests
• Contribute to the maintenance of a clean, tidy, and well-presented restaurant on a shift-by-shift basis
• Prompt and accurate cashing out at the end of service
• Ensures operational Health and Safety regulations are permanently adhered to
• Assist the restaurant team by running food and drinks to tables, bussing and resetting tables, and helping to greet and seat guests as required
• Acts as an ambassador for Sun Peaks Resort & Sun Peaks Grand Hotel
• Willing to assist other F&B operations within the hotel and perform any other duties as necessary

Please refer the Job description for details