Public Relations & Communications Manager

at  Fairmont

COMPANY DESCRIPTION

Take part in the sustainable travel revolution at our harbor-front, eco-conscious hotel, which is home to Vancouver’s first green roof and honey bee apiary. You’ll be involved in building Fairmont Waterfront’s ongoing reputation of excellence, which has recently seen us recognized as the 4th Top Hotel in Western Canada by the readers of Conde Nast in 2024, Fairmont Waterfront offers relaxed luxury, incredible water views and is just steps away from Vancouver’s seawall, Gastown and Canada Place. About us:

WHY WORK AT FAIRMONT WATERFRONT?

• Deeply committed to sustainability and community
• 50% of leadership team including c-suite, are women
• Firm believers in diversity - we have colleagues from 60 countries
• Passionate advocates for the LGBTQSIA + community - 365 days of the year, gender inclusive change rooms, on-going diversity training for all colleagues, hotel level committee and representation
• Industry leading Leadership program and learning program through our Academies
• Great perks - Colleague Travel Discount Program* that provides discounted rates for travel to over 5500 Accor hotels Worldwide, food & beverage discounts, transit reimbursement program for Trans Link monthly passes, subsidized meal during your shift through our colleague dining program, Benefit Plan* including medical, dental and vision coverage, Pension Plan, and more!
• One free stay through our Be Our Guest Program
• Competitive annual salary commensurate with experience. Salary range starting at $70,000.
• full-time and part-time status colleagues
  Job Description

Your experience and skills include:

• Bachelors’ degree and/or Hotel Management Diploma/Degree in PR and/or journalism degree required.
• A minimum of at least 3 years PR experience preferably with a luxury brand, hotel sales and/or hospitality atmosphere.
• Excellent written and verbal communication skills mandatory.
• Positive attitude and supportive, team based approach towards the attainment of the hotel’s short and long-term goals.
• Flexible, results-oriented, decision-maker, positive, multi tasked, detail oriented, self-motivated, strong initiative.
• Ability to travel and work flexible hours and days.
• Strong computer literacy, especially with Word, Outlook, PowerPoint, Excel, LinkedIn, and other social media platforms.
• Proven ability to create and build authentic partnerships within industry and community

SUMMARY OF RESPONSIBILITIES:

• Develop communication strategies and public relations programs within the hotel to local/regional/national/international press outlets, leverage existing and building upon new relationships to ensure proactive media programs, and developments with new publications, broadcast and digital platforms to extend the brand and support hotel’s revenue generation goals.
• Develop and maintain a local crisis communication program
• Serve as they key primary contact in the hotel for the media, industry partners and the community.
• Manage all hotel brand and philanthropic partnerships and promote environmental and social initiatives within the community, while raising the profile of both the hotel and the brand.

ADDITIONAL RESPONSIBILITIES:

• Provide strategic direction and align corporate and hotel objectives.
• Assist with creation and administration of branded programs (provide feasibility and operational perspective).
• Pitch innovative and creative stories to garner media exposure.
• Develop new partnerships
• Update Regional Vice President, General Manager, RDOSM, DOSM and Corporate PR regarding PR issues
• Other duties as assigned
  Qualifications

Your experience and skills include:

• Bachelors’ degree and/or Hotel Management Diploma/Degree in PR and/or journalism degree required.
• A minimum of at least 3 years PR experience preferably with a luxury brand, hotel sales and/or hospitality atmosphere.
• Excellent written and verbal communication skills mandatory.
• Positive attitude and supportive, team based approach towards the attainment of the hotel’s short and long-term goals.
• Flexible, results-oriented, decision-maker, positive, multi tasked, detail oriented, self-motivated, strong initiative.
• Ability to travel and work flexible hours and days.
• Strong computer literacy, especially with Word, Outlook, PowerPoint, Excel, LinkedIn, and other social media platforms.
• Proven ability to create and build authentic partnerships within industry and community.

Additional Information
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.