Public Safety Dispatcher $20.00 Hourly

at  Spotlight 29 Casino

EDUCATION AND EXPERIENCE (MUST BE DOCUMENTED):

• Must possess a High School Diploma or equivalent.
• Previous dispatching experience preferred.

CERTIFICATION, LICENSES AND ANY ADDITIONAL REQUIREMENTS:

• Must pass periodic random drug screens.
• Must be able to pass background suitability investigation.
• Must obtain a Tribal Gaming License.
• Must obtain all other applicable certifications and licenses.
• Must provide proof of eligibility to work in the United States within 72 hours of employment.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The requirement listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Upon request, reasonable accommodations may be to enable individuals with disabilities to perform the essential functions.

• Provide outstanding customer service to guests and all other employees by exceeding our mission statement.
• Receive and record incoming and outgoing calls on telephone and radio equipment.
• Operate and maintain telephone and radio equipment.
• Answer all incoming calls for service promptly in the prescribed manner and dispositions them accordingly.
• Dispatch manpower and equipment in emergencies and routine calls for service.
• Contact other departments or outside agencies as needed.
• Maintain and log secured keys, dispatch logs, visitor and pass logs.
• Carry out clerical duties as required to support departmental operations.
• Operate Axiom System and Surveillance System.
• Enforce Gaming License to be visual above waist at all times while on Casino property.
• Update and maintain Lost & Found property logs.
• Provide various other services as delegated or required in accordance with training and assignment.
• Ensure compliance with all Minimum Internal Control Standards (MICS) as well as all Tribal Internal Control Standards (TICS).
• Present a positive image of the Tribal organization to its guests and vendors and to assist them as required.
• Must follow all safety policies and procedures and attend all scheduled safety meetings and training as a condition of employment.
• Perform any other duties that may be assigned from time to time.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Multiple locations.
• Some enterprises are open 24 hours per day, 7 days per week; therefore, you must be flexible to work any and all hours.
• Must be available for emergency calls 24/7.
• Must be available to work weekend and holidays.
• Some enterprises are gaming facilities.
• Some enterprises are not a smoke-free environment.
• Surveillance cameras and audio equipment monitor the premises recording activity throughout most of the facilities on 24 hours per day, 7 days per week basis