Public Safety Specialist I

at  California State University

Job no: 543802
Work type: Staff
Location: Pomona
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Probationary, Full Time, Safety, On-site (work in-person at business location)
Type of Appointment: Full-Time, Probationary
Collective Bargaining Unit: California State University Employees Union - Unit 7
Job Classification: Community Service Specialist I
Anticipated Hiring Amount: Up to $4,144
Work Hours: Compressed work schedule including nights & weekends

QUALIFICATIONS:

• High School Diploma/GED - High school diploma or equivalent and three to six months related experience would normally achieve these entry qualifications.
• Valid Driver License and in State
• Entry to the first level within this classification requires high school level reading and writing abilities and possession of a California Driver’s License. The nature of the duties may also require successful completion of a background check, physical and psychological exam and/or the ability to attend Police Officers Standards & Training (P.O.S.T.) programs related to public safety support and dispatch activities. Knowledge of and the ability to learn how to use the applicable public safety related equipment and systems are essential.
• Working knowledge of applicable procedures and regulations related to campus security, public safety, and parking. Working knowledge of alarm and radio systems. Ability to detect and respond appropriately to potential hazardous or crime situations. Ability to observe and recall details and incidents.
• Ability to act and resolve parking and traffic problems. Ability to write standard incident reports in a clear and concise manner. Ability to interact effectively with a wide range of individuals including the campus community, general public and law enforcement personnel. Ability to handle sensitive situations with tact and confidentiality

PREFERRED QUALIFICATIONS:

• Minimum one year of experience
• Time management, problem solving, conflict resolution, and community relations skills
• Self- motivated
• Ability to work well with diverse population
• Supports the mission and values of the department and university

Security Services

• Patrols campus on foot, bike, or vehicle to protect campus community and visitors from hazards such as fire, theft, vandalism, trespassing and other crimes.
• Assist in the enforcement of campus rules and regulations; and reports hazardous conditions.
• Opens, closes, secures, and monitors campus facilities; identifies and notifies UPD of suspicious activities; notifies police, fire or medical services when needed.

Public Safety Support

• Provides support and assistance to the UPD which may include providing back-up support for dispatch, records, and evidence bureau.
• Assist with training and public speaking on crime prevention techniques and drug awareness.
• Monitors lighting, telephones, alarms and other safety equipment throughout the campus to ensure they are functioning properly; participates in emergency response as needed; takes incident/accident reports and responds to these situations as needed.

Parking Support

• Enforces parking rules and regulations through issuing and selling parking permits, patrolling parking lots and issues citations for parking and other standing violations, as appropriate.
• Appears in court for parking-related citations; and direct vehicle and pedestrian traffic during peak hours, special events, emergencies, and as needed.

Campus Community

• Support Assists in the physical logistics for campus special events and emergencies and staff the visitor kiosk.
• Provides general information and assistance to the public; and provides escort and citizen assistance.