Publishing Success Manager, API Network

at  Postman

Postman is the world’s leading API platform, used by more than 35 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster.
The company is headquartered in San Francisco and has an office in Bangalore, where it was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman.
P.S: We highly recommend reading The “API-First World” graphic novel to understand the bigger picture and our vision at Postman.

ABOUT THE TEAM

Postman is looking for a Publisher Success Manager (PSM) to join our team within the Postman API Network. The Postman API Network is the world’s largest repository of APIs, serving developers from companies like AWS, Salesforce, Stripe, Zoom, Discord, and many more. Our goal is to empower publishers to launch, distribute, and grow their APIs on the network while providing developers with the best-in-class experience for discovering and working with APIs.
As a PSM, you’ll work with companies with key publishers on the Network to help them optimize their presence on the Network to drive growth and adoption of their APIs, ensure they’re leveraging the latest features of the platform, and work cross-functionally across Postman to synthesize and share product feedback.
This is a hybrid remote/in-person role based in the United States. As a standalone business with Postman, we build fast, learn while doing it, and most importantly, have fun!

• Act as the primary point of contact for key publishers on the Postman API Network, providing strategic and hands-on support to drive their success and engagement.
• Collaborate with publishers to help them build and optimize high-quality public workspaces, leveraging metrics to deliver growth.
• Lead Quarterly Workspace Reviews (QWRs) and participate in Publisher Connect Meetups (PCMs) to deepen relationships and create opportunities for collaboration and feedback.
• Work closely with internal teams (Product, Marketing, DevRel) to provide publishers with the resources and tools they need to succeed, from custom onboarding workflows to co-marketing opportunities to support their launches.
• Identify and track key performance indicators like Quality Scores, Forks, Watchers, and error metrics to proactively address publisher challenges.
• Advocate for publishers’ needs within Postman, synthesizing feedback to drive platform improvements and future product development.
• Support publishers in adopting Postman’s latest features (like Flows and custom RIP buttons) and integrate these features into their workflows for maximum impact.
• Own various internal projects that benefit Publishers and the Network overall.