Purchasing and Telecom Coordinator

at  Kal Tire

JOB REQUIREMENTS

Work Experience

• Minimum 3 years of experience in an inventory/procurement role.
• Experience working in a medium to large enterprise department with complex technology environments.

Knowledge, Skills and Abilities

• Advanced working knowledge of software products such as ITSM, Asset Management, and Microsoft Office.
• Ability to manage small projects.
• Ability to compile information from a variety of sources for presentation to technical and business decision makers.
• Ability to document processes and procedures to be consumed by other teams.
• Ability to build and maintain strong relationships with key internal and external stakeholders.
• Superior time management skills that demonstrated the ability to manage timelines, coordinate multiple concurrent activities that involve team members and external service providers.
• Base knowledge of VOIP and Telephony would be an asset but not required.
• Base knowledge of network infrastructure, including equipment and circuit types would be an asset but not required.

Education

• Post-secondary graduate with a degree, diploma, or certificate in Business or Computer Management or equivalent combination of education, training and experience.

Special Requirements

• Infrequent travel may be required.
• Infrequent evening and weekend work may be required.

Contract and Vendor Management

• Builds solid working relationships with procurement and telecom vendors.
• Demonstrates strong written and verbal communication skills with the ability to negotiate deadlines and resolve conflicts with key vendors.
• Establish baselines and targets and hold vendors and partners accountable to agreed deadlines and deliverables.
• Proactively manages contracts/ looking for cost savings opportunities

ROLE DESCRIPTION

The IS Purchasing and Telecom Coordinator is responsible for procuring technology & services to meet the computer and telephony needs of Kal Tire’s day-to-day operations, which includes the management of renewals of IS 3rd party vendor contracts and optimizing/analyzing the use of said plans and contracts.

RESPONSIBILITIES

Contract and Vendor Management

• Builds solid working relationships with procurement and telecom vendors.
• Demonstrates strong written and verbal communication skills with the ability to negotiate deadlines and resolve conflicts with key vendors.
• Establish baselines and targets and hold vendors and partners accountable to agreed deadlines and deliverables.
• Proactively manages contracts/ looking for cost savings opportunities.

Supply & Inventory Management

• Responsible for all Information Services Inventory Management Processes
• Manages the Procurement Lifecyle of all hardware and software assets.
• Create and maintain reports and/or dashboards for management consumption.

Mobile Device Management

• Manages the procurement of mobile devices and telecom services plans following Kal Tire mobile device policies, including upgrade and early replacement programs.
• Manages the inventory of Kal Tire mobile devices and telecom services plans.
• Proactively analyzes telecom services billing and usage, produces management reports, and recommends changes to telecom services to optimize cost or efficiency.

Locations

• Coordinates IS equipment, Internet services, and contracts, ensuring everything is in place and ready to meet business needs for moves, acquisitions, renovations, and new location openings.
• Authorizes and coordinates service calls, schedules appointments between service providers, vendors, and locations requesting installation or experiencing issues; and verifies problem resolution with locations and team members.

Administration

• Maintains lists of key contacts and escalation processes for partners and vendors.
• Adheres to the Procurement, Incident, Service Request, and Change Processes used by the IS department.
• Document all work-related processes and follow a methodology to keep them current.
• Prepares and delivers informative, well-organized presentations and communications.
• Will participate in a coordinator capacity on various IS projects related to the role.