QA Analyst

at  TripToGo Inc

About Us TripToGo is a premium membership platform that uses cutting-edge technology to make vacation planning effortless, personalized, and enjoyable. Our mission is to transform how people explore the world, with technology at the core of everything we do.
About the Role: We are looking for a dedicated and meticulous QA Analyst to help us deliver quality and consistency to our customers

REQUIRED SKILLS AND QUALIFICATIONS

• Experience testing web applications
• Hands-on experience with the Atlassian Jira and Confluence
• Excellent English communication skills (both written and verbal).
• Self motivated and a team player

PREFERRED QUALIFICATIONS

• Past experience with testing payment systems and Quickbook integrations
• Working knowledge of LLMs such as ChatGPT
• Familiarity with CRM tools such as Zoho.
  This role offers exposure to adjacent fields such as test automation, product management, AI and software development
  Job Type: Full-time
  Pay: $55,000.00-$65,000.00 per year

Benefits:

• Dental care
• On-site parking
• Paid time off
• Wellness program

Flexible language requirement:

• French not required

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Markham, ON L3R 0B8: reliably commute or plan to relocate before starting work (required)

Experience:

• QA/QC: 2 years (required)

Language:

• English (required)

Work Location: Hybrid remote in Markham, ON L3R 0B

• Develop, execute, and maintain detailed test plans and test cases to ensure product quality.
• Collaborate with cross-functional teams to provide valuable product insights and identify improvement areas.
• Test AI chatbots, evaluate conversation quality, and provide thorough documentation of findings.
• Identify, track, and report software issues, ensuring timely resolution in collaboration with the development team.