QA Coordinator

at  Mother Parkers Tea Coffee

WHO IS MOTHER PARKERS?

We are one of the largest tea and coffee manufacturers in North America, with a mission to create a better beverage experience for our customers. As a leading customer solutions provider to some of North America’s largest retailers and foodservice chains, we use state-of-the-art technology and new product innovation to help our customers grow their business and deliver superior products to their clientele. Our team of coffee and tea experts are deeply passionate about what we do, proud of our 100+ years of business success, and excited about building a future with endless possibilities. Come join our team and work among the best, collaborate with high performers, and contribute to challenging work every day!

WHAT YOU GET TO DO:

• This role ensures that Quality programs are maintained and current. The Quality Assurance Coordinator provides support to the QA Manager. This role acts as back up to the QA Technician or QA Supervisor in her/his absence.
• Ensures on-going product food safety and quality integrity by conducting line verifications, coordinating retain samples, controlling, assessing & investigating non-conformities.
• Verifies & maintains all records related to the SQF Code Food Safety and Quality system, HACCP plan, Organic program.
• Maintains compliance documentation for contract manufacturing to ensure SQF compliance.
• Maintains and monitor hold log, customer complaints, GMP programs, micro programs including root cause analysis, trend analysis and customer feedback.
• Maintains customer specification and website data bases as directed by the QA Manager.
• Supports line trials, special projects and new product/packaging development as assigned.
• Coordinates monthly internal GMP inspections and maintain the GMP inspection database.
• Develops SOPs as required.
• Maintains lab equipment calibration & testing as required.
• Inspects packaging and raw materials as delivered against specifications and associated COA & COC.
• Responsible to report food safety problems and/or quality problems to personnel with authority to initiate actions.
• Prepares quality training modules, conducts employee training.
• Conducts in-house pest control monitoring.
• Prepares reports and COA’s for customers.
• Initiates and takes appropriate action to ensure the integrity of the SQF code.
• Supports & periodically leads some aspects of third-party audits and inspections.
• Supports & periodically leads me aspects of customer-quality visits.
• Supports & periodically conducts internal quality audits.
• Lead for Quality Systems management (responsible for SQF, HACCP and PCQI)
• Monitor HACCP and prerequisite programs, critical control points and communicate deviations
• SQF support through internal/ external audits, corrective actions, annual program validation and other SQF tasks as required.
• Review/ revision of QA documentation
• Maintain Quality and Sanitation Programs (i.e. recipe control, document control, allergen validations, EMP program, swabbing, etc..), complying to all Regulatory, Corporate and Customer requirements

WHAT YOU BRING TO THE ROLE:

• 2+ years experience in a food, beverage, pharmaceutical manufacturing environment.
• Experience in aseptic beverage manufacturing is preferable.
• Degree or Diploma in a Food Science or Industrial Engineering discipline.
• Experienced in a recognized GFSI scheme.
• Full understanding of GMP’s, Product Safety & Security.
• Have a working knowledge of SPC (Statistical Process Control) applications and implementation.
• An understanding of laboratory analytical equipment.
• Project Management skills.
• Ability to plan, organize and direct work. Detail oriented.
• Ability to work well in multifunctional team environment. Excellent organizational and interpersonal skills.
• Familiar with the SQF Code / SQF practitioner
• Familiar with SFCR and FDA licensing requirements