QA Engineer

at  Gen Digital

Gen is a global company powering Digital Freedom through consumer brands including Norton, Avast, LifeLock, Avira, AVG, ReputationDefender, and CCleaner. Our combined heritage is rooted in providing safety for the first digital generations. We bring leading technology solutions in cybersecurity, privacy and identity protection to more than 500 million users in 150 countries so they can live their digital lives safely, privately, and confidently today and for generations to come. We’re always looking for smart, fearless, and dedicated people. Together, we have collective passion and a big vision to power Digital Freedom by protecting consumers and giving them control of their digital lives.
When you’re a part of Gen, you are provided access to a range of resources and support to ensure you can do your best work and live your best life. This includes flexible working options with generous time off and competitive benefits & compensation packages.
Diversity is foundational to how we do business because we know the greatest ideas and results come from our unique perspectives and differences. We strive to create a safe, inclusive environment where you can bring your whole self to work. Team members are valued, respected, and celebrated for who they are in a meaningful and exciting atmosphere. Gen is an equal employment opportunity employer. Employment decisions are based on merit, experience, and business needs.
About the team
We are a large, world-class, technically-oriented marketing operations team that delivers campaigns to hundreds of millions of users worldwide through multiple distribution channels. We cover a wide range of technical areas and provide ample opportunities for learning and growth. Whether you’re a motivated junior or a senior professional, we offer opportunities in this field.
About the role
Are you driven by delivering top-quality software through meticulous testing? Join our team at GEN as a skilled Quality Assurance Engineer, where your expertise will ensure our products meet the highest standards of excellence.

What You Will Do in This Role

• Conduct end-to-end testing for online messaging across multiple platforms, including PC, Mac, Android, and iOS.
• Collaborate with cross-functional teams, including QA, developers, campaign owners, and pricing teams, to ensure seamless campaign execution.
• Create detailed testing requirements and documentation to support the development process.
• Report and track issues using JIRA, ensuring that all defects are logged and managed efficiently.

What You’ll Need to be Successful in this Role
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Experience: At least 1 year in a relevant QA or IT role, with a strong understanding of testing processes and methodologies.

• Adaptability: Ability to quickly adjust to evolving requirements and conditions.
• Detail-Oriented: Proactive and independent, with a focus on precision and thoroughness.
• Communication: Skilled in conveying and defining requirements for various audiences, including stakeholders, developers, and managers.

Good to Have:

• Basic knowledge of testing architectures or frameworks.
• Interest in learning tools like Selenium, Fiddler, and VirtualBox.
• A background in computer science.

What We Can Offer:

• Annual bonus scheme.
• Unlimited PTO (paid time off), flexible working hours & home office.
• The chance to join a major global tech company listed on the S&P 500.
• Opportunity to learn and work with the best in the Digital Security industry
• Cafeteria points are provided by Benefit Plus (meal plan, pension insurance, travel, free time activities, multisport card, and much more).
• Tuition reimbursement for job-related courses
• Learning & Development plan.
• Sustainable home improvement bonus.
• Mac/Windows laptop and more.

Gen is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive and accessible environment for all employees. All employment decisions are based on merit, experience, and business needs, without regard to race, color, national origin, age, religion, sex, pregnancy (including childbirth or related medical conditions), genetic information, disability (physical or mental), medical condition, marital status, sexual orientation, gender identity or gender expression, military or veteran status, or any other consideration made unlawful by federal, state, or local law. Gen strictly prohibits unlawful discrimination based on such protected characteristics and seeks to recruit the most talented candidates from diverse cultures and backgrounds.
We also consider employment-qualified individuals with arrest and conviction records. In addition, we will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
Learn more about pay transparency
.
Gen complies with all anti-discrimination laws.
To conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government

What You Will Do in This Role

• Conduct end-to-end testing for online messaging across multiple platforms, including PC, Mac, Android, and iOS.
• Collaborate with cross-functional teams, including QA, developers, campaign owners, and pricing teams, to ensure seamless campaign execution.
• Create detailed testing requirements and documentation to support the development process.
• Report and track issues using JIRA, ensuring that all defects are logged and managed efficiently

Experience: At least 1 year in a relevant QA or IT role, with a strong understanding of testing processes and methodologies.

• Adaptability: Ability to quickly adjust to evolving requirements and conditions.
• Detail-Oriented: Proactive and independent, with a focus on precision and thoroughness.
• Communication: Skilled in conveying and defining requirements for various audiences, including stakeholders, developers, and managers