QA Engineer II

at  Robert Half

WHO WE ARE

Robert Half, one of FORTUNE’s World’s Most Admired Companies and a Fortune 100 Best Companies to Work For is hiring for a QA Engineer to join the Salesforce Competency Center in our IT department. This is a contract position.
The QA Engineer will develop and execute test plans and functional (Automated and Manual) use cases to ensure that products meet user needs and business requirements. Develop and maintain a testing strategy that includes design, execution, and documentation of test cases, defects tracking, and test coverage analysis. Identifies, recommends, and implements changes to enhance the overall effectiveness of system and overall solution testing strategies. Coordinates project resources including employees, contractors, remote testers at vendor location(s), in testing of various RH software and/or hardware solutions. Partners with IT Verticals and Business teams regularly to achieve system verification and validation objectives. Provides technical guidance to IT Verticals and Business teams regarding quality processes, tools and methodologies in order to establish an effective and efficient quality culture.

• Writes and maintains detailed test cases/scripts that are aligned with user and business needs.
• Reviews business requirements, functional specifications, and user information to understand end user requirements and business process context.
• Review with appropriate SMEs to validate understanding.
• Design/maintain test plans including cycles, cases/conditions, expected results and requirement mapping.
• Coordinates and participates in all testing activities, including planning, designing, scripting, execution, and reporting.
• Manages multiple testing processes of moderate complexity simultaneously.
• Defines scope and approach of system testing effort.
• Leverage standard quality reporting metrics.
• Provide accurate effort estimates for project test effort
• Stage data to meet testing requirements, based on thorough knowledge of those requirements.
• Consults with product development and business analysts to ensure clear understanding of requirements and business process.
• Provides direction to others on the quality team as needed.
• Execute and validate test cases/scripts and identify discrepancies of actuals versus expected.
• Ensure best practices are followed by all test team members on project associated with testing process and documentation.
• Research and verify issues as required.
• Provide appropriate detail to document issue for development team and context regarding impact and priority.
• Review issue reporting progress and process to ensure timely reporting visibility.
• Identify and facilitate defect resolution with functional and technical groups.
• Participates productively in meetings with multiple participants (sometimes high profile). Draws on prior experience to ask the right questions.
• Provides real time status updates.
• Prepare daily and weekly status reports on progress against work plan, including risks and issues.
• Monitor test progress across pre-defined test exit criteria.
• Participate in sprint retrospectives.
• Delineate team tasks as associated with overall testing effort and understand dependencies/entry criteria to start test case design.
• Define test approach to ensure common framework and identify issues for test planning and execution.
• Work with the engineering leads/business analysts to understand project architecture, business requirements, functional requirements to devise an appropriate test strategy.
• Provide leadership and work guidance to less experienced test engineers.
• Coordinate the activities of other testing resources across the QS organization
• Develops and maintains testing processes while also thinking creatively to leverage ideas for process improvement.