QA Expert in Marketing Cloud

at  OSF Commerce

Department
Salesforce Marketing Cloud
Location
Romania
Posted
October 18, 2024
We are seeking a mid-level QA Salesforce professional with expertise in Salesforce Marketing Cloud and ideally Data Cloud. The ideal candidate will have a strong background in testing marketing automation solutions and data management processes. You will be responsible for ensuring the quality and performance of our Salesforce Marketing Cloud and Data Cloud implementations.

Responsibilities:

• Design, develop, and execute test plans and test scripts for Salesforce Marketing Cloud and Data Cloud functionalities.
• Collaborate closely with development, product, and project management teams to understand requirements and specifications.
• Identify, document, and track defects and performance issues, and work with developers to resolve them.
• Perform functional, regression, integration, and performance testing.
• Participate in delivery activities to ensure quality from the early stages of the development cycle.
• Use test management and defect tracking tools to monitor and manage testing activities.
• Provide detailed test reports and recommendations for continuous improvement of testing processes.
• Ensure compliance with industry best practices and QA standards.

Requirements:

QUALIFICATIONS:

• Degree in Computer Science, Engineering, or a related field.
• 3 to 5 years of experience as a QA, with specific expertise in Salesforce Marketing Cloud and ideally Data Cloud.
• In-depth knowledge of Salesforce Marketing Cloud features and configurations.
• Experience with both automated and manual testing tools.
• Scripting and programming skills (SQL, AMPscript, JavaScript, etc.) are a plus.
• Excellent communication and collaboration skills.
• Ability to work independently and manage multiple priorities in a dynamic environment.
• Salesforce certification (such as Salesforce Certified Marketing Cloud Email Specialist, Salesforce Certified Marketing Cloud Consultant, or Salesforce Certified Data Cloud Consultant) is a plus.

TECHNICAL SKILLS:

• Salesforce Marketing Cloud.
• Salesforce Data Cloud (preferred).
• Test management tools (such as JIRA, TestRail, Xray, etc.).
• Automated testing tools (such as Selenium, Provar, etc.).
• Knowledge of project cycle, Agile and Scrum methodologies.

• Design, develop, and execute test plans and test scripts for Salesforce Marketing Cloud and Data Cloud functionalities.
• Collaborate closely with development, product, and project management teams to understand requirements and specifications.
• Identify, document, and track defects and performance issues, and work with developers to resolve them.
• Perform functional, regression, integration, and performance testing.
• Participate in delivery activities to ensure quality from the early stages of the development cycle.
• Use test management and defect tracking tools to monitor and manage testing activities.
• Provide detailed test reports and recommendations for continuous improvement of testing processes.
• Ensure compliance with industry best practices and QA standards