QA Manager (Consumer Goods & Chemical)

at  Veeva Systems

Team: QA & Release Engineering
City: Toronto
Country: Canada
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We’re not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

REQUIREMENTS

• 2+ years of experience managing a team size of 6-10 QA engineers
• Possess an excellent end-to-end understanding of QA processes, organization, and techniques in order to drive quality into the product
• Ability to anticipate organizational and technical issues, and the ability to provide detailed projections and post-mortems
• Ability to be a technical QA manager, well-versed in Java applications
• Experience generating precise and concise functional testing metrics and measures of quality; you know how to project, track, assess, and report on adherence to these metrics
• 2+ years of experience working with product cross-functional teams in a leadership role using agile/iterative development methods
• Qualified candidates should have completed a 4-year college degree. Preferred in Bachelor’s degree in Computer Science, Engineering, Information Systems or equivalent

THE ROLE

Veeva Systems is looking for a QA Manager to join our rapidly growing team that is focused on the Consumer Goods and Chemical sectors. This is a hands-on position for delivering a quality SaaS product and customer success. If you want to be part of a dynamic team that takes pride in building great software and making customers happy, come join us!

WHAT YOU’LL DO

• Manage a QA team and be responsible for managing day-to-day QA activities to ensure features are released on time and with quality
• Collaborate with development managers and product managers on sprint planning
• Identify risks for feature release and work with various stakeholders to ensure critical and high-risk items are prevented prior to release
• Identify regression risks and ensure the risk is minimalized
• Provide technical guidance to the QA team to test new features and regression test cases
• Track the progress of QA tasks and ensure tasks are accomplished on time with quality and with the right test coverage
• Generate and provide quality metrics for the team
• Offer continuous improvement by assessing the root cause of production issues for future prevention
• Develop an efficient QA team in product knowledge, QA skills, technical skills, processes, and standards
• Work collaboratively with the automation team to ensure automation goal is achieved
• Investigate and explore upcoming new technologies and suggest enhancements
• Recruit, challenge, and reward high-performing individuals