QA Manager

at  Michael Page

JOB DESCRIPTION

Key Responsibilities:

• Responsible for product evaluation and approval working with the technical team, including risk assessment and bench marking processes, to ensure that product development is compliant
• Develop, implement, and maintain the company’s quality management systems.
• Carry out supplier evaluation and approvals as appropriate, including associated manufacturing sites, and ensure all non-compliance issues are effectively dealt with and appropriate remedial action taken. Ensure that the necessary improvements are identified and followed through with the timely and accurate distribution of associated reports.
• Liaise with customers and suppliers to resolve quality issues in a timely and effective manner.
• Conduct regular audits and reviews to ensure compliance with industry standards.
• Collaborate with other departments to drive quality initiatives throughout the company.
• Monitor and report on quality metrics, making recommendations for improvements.
• To ensure all non-compliance issues are effectively dealt with and appropriate remedial action taken through direct contact with appropriate Supplier contact prior to product approval.
• Work with Operations to ensure QC set up in each factory is fit for purpose. Measure and monitor manufactured product quality standards to ensure customer service levels and satisfaction are met.
• Investigate and report on technical queries and quality concerns in relation to product returns, critical product failures and customer complaints identifying remedial actions, product changes and associated cost implications.
• Identifying opportunities for profit improvement, through close collaboration with the Technical, Commercial and Operations teams proactively using knowledge of product specifications and supplier capabilities

• Responsible for product evaluation and approval working with the technical team, including risk assessment and bench marking processes, to ensure that product development is compliant
• Develop, implement, and maintain the company’s quality management systems.
• Carry out supplier evaluation and approvals as appropriate, including associated manufacturing sites, and ensure all non-compliance issues are effectively dealt with and appropriate remedial action taken. Ensure that the necessary improvements are identified and followed through with the timely and accurate distribution of associated reports.
• Liaise with customers and suppliers to resolve quality issues in a timely and effective manner.
• Conduct regular audits and reviews to ensure compliance with industry standards.
• Collaborate with other departments to drive quality initiatives throughout the company.
• Monitor and report on quality metrics, making recommendations for improvements.
• To ensure all non-compliance issues are effectively dealt with and appropriate remedial action taken through direct contact with appropriate Supplier contact prior to product approval.
• Work with Operations to ensure QC set up in each factory is fit for purpose. Measure and monitor manufactured product quality standards to ensure customer service levels and satisfaction are met.
• Investigate and report on technical queries and quality concerns in relation to product returns, critical product failures and customer complaints identifying remedial actions, product changes and associated cost implications.
• Identifying opportunities for profit improvement, through close collaboration with the Technical, Commercial and Operations teams proactively using knowledge of product specifications and supplier capabilitie