QA Manager

at  Transdev

TRANSDEV IS AN EQUAL EMPLOYMENT OPPORTUNITY (EEO) EMPLOYER AND WELCOMES ALL QUALIFIED APPLICANTS. APPLICANTS WILL RECEIVE FAIR AND IMPARTIAL CONSIDERATION WITHOUT REGARD TO RACE, SEX, COLOR, NATIONAL ORIGIN, AGE, DISABILITY, VETERAN STATUS, GENETIC DATA, GENDER IDENTITY, SEXUAL ORIENTATION, RELIGION OR OTHER LEGALLY PROTECTED STATUS, OR ANY OTHER CLASSIFICATION PROTECTED BY FEDERAL, STATE, OR LOCAL LAW.

EEO is the Law Poster: http://www1.eeoc.gov/employers/poster.cfm

RESPONSIBILITIES OF A QUALITY ASSURANCE MANAGER:

• Ensures overall quality in on-time performance, bus condition/status, missed service, operator performance, service interruptions, and driver/dispatch radio communication.
• Conducts and logs field inspection reports for random W/C lift and climate control inspections. Performs walk-through and documents bus cleanliness, pull cord operation, seats, graffiti, etc.
• Monitors operator safety/security compliance and service delivery at sites and pre-determined passenger boarding and alighting points.
• Replaces panels and signs as required.
• Coordinates with appropriate agencies on obstructions & necessary repairs.
• Troubleshoot R&R AVL units in buses, shelters, and buildings as required. Troubleshoots and removes radio units as needed.
• Changes out security camera discs as required.
• Assists police with related transit service inquiries and investigations.
• Supports Charter and Special Events Operations.
• Prepares transit vehicles and facilitates the processing of buses for salvage and disposal.
• Manages on-site and post-delivery new vehicle inspection programs.
• Processes tag, title, and PSC documentation as required for new vehicles.
• Issues fuel cards and track use