QA Manager TT

at  Mediro ICT

STRUCTURE AND CONTEXT:

The client’s is on a modernisation journey, with people at the core of the transformation.
QA Chapter members, will form part of multifunctional delivery and operational teams, reporting to Scrum Masters for delivery, and to QA Head (this role) for competence, growth patch, process and standards.
Implementation and adoption of test automation, as part of a greater DevOps transformation, is critical to the role.

MAIN ACCOUNTABILITIES:

Empowering the QA chapter to create flow and quality within CI/CD process.
Drive the QA strategy to implementation.
Work effectively with the client’s teams i.e. Project Office, Development & Infrastructure teams to ensure the timeous delivery of work against agreed priorities.
Implement mechanisms to monitor, manage and provide progress on all QA activities.
Accountable for delivery of quality software development projects.
Ensure that the product/feature/enhancement requirements have been met as set out in design.
Create, implement and maintain a continuous improvement plan for QA.
Working closely with the project office and the business development teams to meet current and future customer needs.
Research the external environment, and where appropriate identify and recommend external partners for the delivery of best of breed technologies suitable for QA.
Reviewing and applying best practices to establish frameworks consistent with and supportive of the Product and Business Development Strategy.
Identifying and implementing technology to support the future success of the business.
Articulating to colleagues, directors and user communities, the company’s technological vision, opportunities, and challenges as part of the company strategy.
Collaborating with the appropriate functions and users to evaluate and identify technology platforms for delivering the company’s products and internal services.
Understanding the use cases (and/or user stories) in order to oversee the design of the QA for the products to be built.
Establish software consistent QA standards and processes aligned with best practices for delivery of scalable, robust and high-quality software.
Supervise resource allocation and availability to assure productive and sustainable use of available resources taking into consideration customer demand versus resource availability i.e. resource and capacity management.
Responsible for his/her own work planning against objectives set in agreement with the COO.
Ensure effective internal communications both within the software development team and across the organisation.

TEAM (BUILDING AND MANAGEMENT) ACCOUNTABILITIES:

Build an environment of psychological safety, for team members to thrive.
Ensure that the skills and experience of QA team is consistent with its engineering, technological and business needs for providing quality in current and future services.
Establish clear organisational structures and succession plans aligned with appropriate accountabilities, responsibilities and personal development for all QA team members in line with any anticipated growth.
Provide support to team members in keeping with the client’s values, policies and procedures.
Comply with all relevant policies and procedures.
Complete all documents required by the company policies and procedures.

OTHER ACCOUNTABILITIES:

Undertake additional tasks and responsibilities as may be reasonably expected from the role in order to achieve the objectives of the Head of QA and the client’s strategy.

SPECIAL REQUIREMENTS:

Willing to work overtime (As an exception when required).
Perform standby duties; (As an exception when required).
Must have own and reliable transport.
Reliable and secure home internet.

QUALIFICATIONS:

DevOps and/or Agile Training.

KNOWLEDGE AND SKILLS:

Deep and practical understanding of DevOps and Agile Methodology, process and principles.
Microsoft DevOps (software) Experience.
Leadership.

EXPERIENCE:

In taking companies and/or software development teams through a transformation and change management process.
Implementing and getting test automation adopted.
Driving and reporting on strategic initiatives in QA.
Between 7 - 10 Year

QA Manager is a leadership role, accountable for the successful QA implementation of QA methodologies, process and automation technologies within DevOps & Agile Principles.
Managing a QA team of 10 – 15 individuals, the candidate will work closely with the COO, CTO and other Executives, in order to deliver software that meets product design and quality requirements.
The quality of software delivery will be collaboratively defined and codified, to banking grade security, maintainability and defined architecture.
The candidate will be accountable for the QA team and the implementation of automated testing.