QA Team Lead

at  Phreesia

Job Description:
Our Integration team is seeking a collaborative, hands-on, motivated, and dependable QA Team Lead with proven experience with integration testing. In this role, you’ll oversee a high-performing team of developers and testers both onshore and offshore with code review, resolving issues as they arise, streamline processes, and develop efficiencies.
As our QA Team Lead, you’ll work closely with highly-skilled software engineers, architects, and product managers to assist with the design, development, test, and deployment as well as maintain highly scalable and reliable applications and services. You’ll also support the functional components dedicated to existing and new products related to information processing to both internal and external stakeholders with data acquired from patients, medical institutions, and internal sources.
This opportunity is ideal for those that thrive in a fast-pace, highly-visible, expertise in integration testing, and high-performing and excel in creating and implement innovative approaches to test new and existing products. You’ll be able to leverage your passion for testing, by pushing the limits of software to ensure customer requirements are met.

What You’ll Do:

• Lead QA activities in Agile environment to accommodate all types of testing efforts, including manual & automated approaches. Propose & facilitate all team testing activities related to timely deliverables preferable within one sprint.
• Create and implement innovative approaches to test new & existing products.
• Define, establish, and maintain processes and methods that ensure efficiency and thoroughness of quality assurance of Phreesia’s products.
• Partner with Product Management, Customer Teams, Developers and Architects to determine & identify adequate use cases to be covered by tests. Support other teams & departments participate in configure, manage, and troubleshoot exercise software test environments.
• Optimize documentation, review, prioritize bug reports and other test results with peer & superiors when needed.
• Collaborate with customer support teams to determine client issues when escalated to Software Engineering team.

What You’ll Bring:

• Bachelor’s degree in computer science and +2 years of current experience using C# required
• +2 years of leading QA teams in Agile environments & +7 years of testing software applications
• Strong hands-on experience in writing detailed test plans, test cases, test scripts, creating test data, test execution, and creating defects. Required experience with server-side service-oriented API based testing.
• Ability to multi-task, shift gears quickly, work independently and collaboratively, adapt easily to shifting priorities, process changes, and schedule changes.
• Expert in user-oriented testing and other testing types: functionality, usability, and scenario testing. Strong understanding of test automation and CI/CD tools & frameworks.
• Experience & Knowledge with web application architecture, Microsoft .Net, and related technologies to C#, HTML, or similar. Experience with performance, scalability, security and privacy testing.
• Strong problem solving and analytical skills; ability to analyze complex technical problems.

Who We Are:
At Phreesia, we’re looking for smart and passionate people to help drive our mission of creating a better, more engaging healthcare experience. We’re committed to helping healthcare organizations succeed in an ever-evolving landscape by transforming the way healthcare is delivered. Our SaaS platform digitizes appointment check-in and offers tools to engage patients, improve efficiency, optimize staffing, and enhance clinical care.
Phreesia cares about our employees by providing a diverse and dynamic work environment. We’re a five-time winner of Modern Healthcare Magazine’s Best Places to Work in Healthcare award and we’ve been recognized on the Bloomberg Gender Equality Index. We are dedicated to continuously improving our employee experience by launching new programs and initiatives. If you thrive in a culture of recognition, value inclusivity, professional development, and growth opportunities, Phreesia could be a great fit!

Top-rated Employee Benefits:

• Remote First: 100% Remote work + home office expense reimbursements+ monthly reimbursement for cell phone, internet and wellness.
• Top of market rewards: Competitive compensation
• Take time when you need time: Flexible PTO + company holidays
• Top class healthcare benefits: Variety of healthcare benefits for you and your family (and your pets!) starting day one
• Care about your families: Generous top-up for parental leave benefits
• Support personal development: Continuing education and professional certification reimbursement
• Connecting in person: Various offsite events and activities for team to connect and meet in person, to support team building and engagement.
• Giveback to community: Local in-person volunteer events, and give back programs to our communities.
• Recognition and perks: We have a company wide recognition tool (Phireworks) to celebrate milestones, recognize achievements and strengthen your bond with your teams. You can accumulate points and redeem them for a wide catalogue of items!
• Diversity and inclusive environment: At Phreesia, all employees are encouraged to bring their authentic self to work, feel supported and perform at their best. We have a variety of Employee Resources Groups (ERGs) which bring together individuals from a wide range of backgrounds, experiences and perspectives, and seek to foster a sense of shared community and empowerment for employees who share a common social identity, such as gender, race, ethnicity, and sexual orientation.
• Opportunity to join an Employee Resource Group.

We strive to provide a diverse and inclusive environment and are an equal opportunity employer

• Lead QA activities in Agile environment to accommodate all types of testing efforts, including manual & automated approaches. Propose & facilitate all team testing activities related to timely deliverables preferable within one sprint.
• Create and implement innovative approaches to test new & existing products.
• Define, establish, and maintain processes and methods that ensure efficiency and thoroughness of quality assurance of Phreesia’s products.
• Partner with Product Management, Customer Teams, Developers and Architects to determine & identify adequate use cases to be covered by tests. Support other teams & departments participate in configure, manage, and troubleshoot exercise software test environments.
• Optimize documentation, review, prioritize bug reports and other test results with peer & superiors when needed.
• Collaborate with customer support teams to determine client issues when escalated to Software Engineering team