QT Wellington – Food & Beverage Manager

at  QT

Food & Beverage | Listed 03 July
QT Wellington – Food & Beverage Manager
Location
New Zealand
Work type
Full time
Brand
QT
About EVT
When you join EVT, you are joining one of Australia and New Zealand’s leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic. At EVT, we’re the shakers and the Daymakers. The experience creators. The possibility makers and opportunity takers. We aim to make a positive impact on our people, communities and environment, every day.
About QT
A collection of 10 hotels and resorts spanning Australia and New Zealand, each QT is linked by our signature service and commitment to quirk. And our people? With personalities as unique and extraordinary as each property, individuality is more than encouraged. What will you bring to the mix?
About QT Wellington
With gallery-inspired design and perks of quirk, QT Wellington will keep you inspired, guaranteed. Bring your passion for service to the harbourside home of Hippopotamus, Hot Sauce, luxurious guest rooms and artsy event venues. The epitome of edgy Welly creativity, at QT, you’re free to be you.
About the role

Responsible for the day-to-day operations of the Food and Beverage outlets, this hotel-based role reports directly to the Hotel Manager. Responsibilities of the role will include, but are not limited to:

• To monitor the day-to-day provision of quality customer service in each of the Food and Beverage outlets, ensuring a high level of consistency.
• Hands on approach to the co-ordination of the department, whilst guiding the team.
• Maintain clear communication with both internal and external guests and suppliers, building and maintaining client relationships.
• Engage with customers to anticipate their needs, address inquiries and resolve issues recognizing each opportunity for growth.
• Manage VIP’s and special requests with care and attention to detail.
• Comply with all WH&S and HACCP policies and protocols, staying up to date with relevant changes.
• Comply with all company training and meetings

Benefits & perks

At EVT, we want our people to experience our businesses and be brand and experience advocates. So, we make sure access to amazing ‘Elevate Perks’ are available to all staff from day dot.

• Incredible team member discounts from your first day on-the-job.
• 50% off stays at EVT hotels – Rydges, LyLo, QT, Atura, and more.
• $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
• Awesome winter and summer savings and discounts at Thredbo.
• Rapid career growth opportunities through our EVT network.
• Local community involvement, volunteering and charitable giving.
• Australia and NZ’s largest and most diverse experiences company.

Skills & experience

• 3-4 years in a similar operations role.
• Holder of a Manager Certificate
• Excellent written and verbal communication skills
• A passion for all things F&B!

If you’re interested in keeping up to date with all available positions at EVT, including cinemas, hotels, and Thredbo, you can sign up for our weekly job alerts here https://www.evt.com/elevate/careers/.
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I agree to the terms and conditions

• To monitor the day-to-day provision of quality customer service in each of the Food and Beverage outlets, ensuring a high level of consistency.
• Hands on approach to the co-ordination of the department, whilst guiding the team.
• Maintain clear communication with both internal and external guests and suppliers, building and maintaining client relationships.
• Engage with customers to anticipate their needs, address inquiries and resolve issues recognizing each opportunity for growth.
• Manage VIP’s and special requests with care and attention to detail.
• Comply with all WH&S and HACCP policies and protocols, staying up to date with relevant changes.
• Comply with all company training and meeting