Quality and Performance Support Officer

at  Sandwell and West Birmingham NHS Trust

Provide full and efficient adminstrative support to the Quality and Performance Team. Undertake administrative duties, including extracting and inputting of data and updating database systems. Receive, distribute and file incoming mail. Deal with enquiries and requests in a confident and professional manner.
Extract, analyse, translate and enter data into patient records, according to service operating procedures. Timely collection of appropriate data and statistics, as directed. To have a comprehensive working knowledge of your area, including processing data. Attend meetings and take/produce/circulate accurate minutes/action notes as appropriate.
Effectively communicate with PCN staff, healthcare professionals and Trust staff, demonstrating a professional and coureous attitude. This may be in writing, verbally or IT based. Provide cover within the team as and when required. Undertake general filing dutieswithin the department.
Participate in departmental training needs and development initiatives, including mandatory training. Attend mandatory study and professional development study days. Adhere to Trust policies and procedures. Undertake any other duties commensurate with the grade

Please refer the Job description for details