Quality Assurance Analyst - Data Analyst

at  Johns Hopkins Aramco Healthcare

EDUCATION

Bachelor’s Degree in a health related field required.

EXPERIENCE

• Minimum 5 years’ experience in quality improvement, quality assurance, process improvement, or related area of practice.
• Demonstrated knowledge of quality assurance, utilization review, risk management and process improvement.

CERTIFICATIONS/OTHER REQUIREMENTS AS APPLICABLE

• Certified Professional in Healthcare Quality (CPHQ) or equivalent certification from other Health Institute is preferred.
• Excellent written and verbal communication skills.
• Willingness to continually embrace personal and professional development.
• Excellent command English language.

• Oversees and evaluates the performance and standards of services provided by contracted employees (i.e. conducts regular RAC facility inspections, contract compliance reviews, and satisfaction surveys).
• Provides leadership, supervision, functional guidance and developmental activities for contracted RAC facility supervisors.
• Supports and monitors patient safety, quality improvement, and risk management programs in RAC facilities and evaluates outcomes of patient care.
• Performs or reviews appraisals on nursing supervisors and all other Contractor clinic staff.
• Maintains good working relationships with other JHAH and Saudi Aramco divisions and organizations.
• Fosters a positive relationship and successful working association between JHAH, Saudi Aramco and contractor.
• Ensures all contractual obligations and requirements are met by Contractor, some of the responsibilities are shared by Saudi Aramco & JHAH. RAC QA will conduct monthly visits to RACs regional clinics to ensure compliance of contractors’ HCP through auditing, inspection, and training along with follow up meetings on previous or recent medical operation’ issues and quality improvement initiatives.
• Ensures each RAC facility develops and maintains disaster preparedness plans and procedures.
• Participates in development, revision and evaluation of policies.
• Prepares and submits monthly accountability and other reports as requested.
• Represents RAC Division on committees, ad hoc meetings and other projects.
• Assumes responsibility for self-development and professional updates.
• Participates in planning future needs of RAC facilities.