Quality Assurance Analyst

at  Pacific Blue Cross

Pacific Blue Cross (PBC) has been British Columbia’s leading benefits provider for over 80 years. We are an independent, not-for-profit society with strong roots in BC’s health care system. We provide health, dental, life, disability, and travel coverage to 1 in 3 British Columbians through employee group plans and individual plans.
We are fueled by a commitment to keep health care sustainable for all British Columbians. Through our PBC Health Foundation, we fund projects that improve health outcomes directly related to mental health and wellbeing as well as the prevention and/or management of chronic disease. We are interested in finding people who want to make a difference and who are looking to grow their career with us.

JOB SUMMARY

Under the broad managerial direction of the Assistant Manager and/or Manager, and as an active member of a self-organized work team, collaborates collectively in the planning, design, testing, execution and delivery stages of technology-driven products and services that meet the needs of the business and deliver value. Acts as subject matter expert during the testing stages of product/service delivery to ensure system functionality is consistent with defined business product/service requirements. Researches and evaluates new test tools and upgrades to determine their applicability to PBC’s testing environment. Maintains a resource library of test plans and scripts. To support the team, may consult with third party vendors, members and other teams from a Quality Assurance Analyst perspective as determined through team collaboration. Maintains required proficiency levels in technical skills and core competencies consistent with the established framework for the position and pursues continuing self-development associated with the rapid pace of change within the industry.