Quality Assurance Analyst with Portuguese

at  Wipro Limited

JOB DESCRIPTION

We are excited to announce a new role within Wipro Technologies, a leading brand in the industry with a strong and diverse history. We are currently looking for enthusiastic professionals experienced in the field of Quality Audit to support our existing client. This is a full-time, on-site role, providing you with the opportunity to work from our sustainable and modern office location in Bucharest, Romania.

REQUIREMENTS:

• Advanced level of English & Portuguese(both verbal and written);
• Good client management skills with eye for detailing, proactively identifying gaps in processes and flag it to internal leadership & client as appropriate;
• Good working knowledge of computer i.e., MS-Office (Google sheets will be an added Advantage);
• Good analytical skills for MIS, number crunching & reporting to internal & external customers;
• Ability to multi task multiple activities by effective delegation and monitoring;
• Good organizational skills;
• Client oriented, flexible, patient;

• Carry out the detailed assessment of contacts/conversation that are resolved.
• Assess if the business and compliance requirements are followed as per the SOP/guidelines.
• Identify the gap and share/update constructive feedback.
• Execution on daily deliverables and detailed instructions provided on new assignments.
• Decisions made are to keep in mind, not to impact on the team / self-efficiency.
• Individual contributor as a part of a team, with a focused scope of work.
• Provide a clear and crisp understanding of errors made.