Quality Assurance Associate

at  Mejuri

Mejuri is the category-defining fine jewelry brand redefining luxury, your way. Feeling disconnected from an industry that typically markets to men, co-founder and CEO Noura Sakkijha leveraged her learnings as a third-generation jeweler to rethink the way women purchase jewelry—for themselves. In only seven years, and with a team of over 75% women, Mejuri has shipped over one million orders and opened retail stores across the globe, all while introducing new products weekly.
As part of Noura’s original vision to empower women to invest in themselves, the brand launched the Empowerment Fund to support underrepresented women and non-binary individuals with the tools to empower themselves. Mejuri continues to reach new customers through exciting community initiatives and expansion into international markets, such as the UK, Australia and Germany.
We are a team of retailers, creatives, technologists and strategists, and we are looking for someone special to join our team.

WHAT YOU’LL DO:

• Conduct thorough inspection of jewelry and other merchandise as per quality assurance standards in a timely manner and prioritized as necessary.
• Update production QC results on the internal data dashboard.
• Review and inspect Top samples, Initial production and New Launch production with precision and report defects if any.
• Proactively identify gaps and areas of improvement to upgrade the QC process and take ownership of improvement projects.
• Operate XRF machine for related testing and update results to QC dashboard.
• Operate Diamond tester, Gross weight check machine for final QC reporting.
• Assist with pre-QC racks placements and closing it daily.
• Collaborate with the team lead for RTV units packaging and reporting process.
• Inspect and report Made-to-order production to the assigned channel.
• Review and update Supplier compliance audit log and other weekly and monthly reports.
• Operate microscope, diamond tester, gross weight machine on requirement basis.
• Sort, organize and report obsolete inventory, QC samples and other materials.
• Conduct inventory audits when required.
• Train new associates on the QC process.

KPIs:

• Inbound QA Process (Days)
• Units picked per hour (UPH)