Quality Assurance & Data Analysis Specialist

at  Frontenac Youth Services

Job Title: Quality Assurance and Data Analysis Specialist (QADAS)
Job Type: Full Time Permanent
Reporting to: Clinical Director
Salary: CAD 30.31 to CAD 33.45 hourly

EDUCATION AND SKILLS

• Preference will be given to Master’s in social work, Psychology, Psychotherapy or relevant area of study. Bachelors with experience will be considered.
• Minimum 2 years of relevant experience
• Training and use of SPSS
• ChYMH training and use is an asset
• EMHware training and use is an asset
• Experience working in quality assurance and data analysis
• Knowledge and use of evaluative tools for program evaluation purposes
• Proficiency in Excel and Power Point are assets.
• Independently motivated and productive, able to manage and prioritize across multiple projects and assignments
• Team-oriented and dedicated to promoting team development, a positive work culture and organizational health
• Experience working collaboratively with clinicians, administrators and policy makers
• Strong presentation skills, both verbal and written, using software to analyze and present results.
• Knowledge of the relevant data quality processes, frameworks, and methodologies
• Ability to work independently and as a member of a team
• Ability to develop and maintain effective working relationships with others internal and external to the organization

• Lead and support program/department-level and corporate-level quality improvement initiatives.
• Apply QI methodologies such as Lean, Six Sigma, A3, Kaizen, and DMAIC to drive process improvements and enhance patient client outcomes.
• Collaborate with multidisciplinary teams to develop and implement QI projects, ensuring alignment with organizational goals and objectives.
• Monitor the progress and effectiveness of QI initiatives, providing ongoing support and expertise to teams.
• Prepare comprehensive reports that include tracking, trending, graphs, and analyses of patient client safety and QI program outcomes.
• Utilize statistical data analysis to inform decision-making and identify opportunities for improvement.
• Create and deliver presentations to various stakeholders using PowerPoint, highlighting key findings and recommendations.
• Ensuring FYS data assets are of high quality, usable and accessible to meet the analytical needs of the organization
• Planning, organizing and participating in internal and external working groups and advisory committees.
• Implement data quality process, governance, and effective use of tracking and management tools
• Lead coordinator for Accreditation. Understanding and ensuring adherence to accreditation standards in relation to quality assurance and evaluation of all areas of operation
• Review of existing tools for evaluation and researching and identifying evidence informed tools informing effectiveness of services/programs
• Analysis of ChYMH and EMHware data
• Implementation and analysis of evaluative tools and facilitating presentation of outcomes to relevant stakeholders with development of action plan to address areas of need/growth.
• Facilitation of youth and caregiver focus groups.
• Involvement in Caregiver Engagement initiative
• Involvement in research and data collection for regional partnerships
• Primary role in BI ministry submissions.
• Use of social media and website management for to better improve the quality of care.
• Developing training materials in support of senior management which translates our quality improvement initiatives.
• Tracking and reviewing internal BI with management
• Evaluating DEI initiatives
• Opportunity for involvement on regional and provincial committees
• Special projects
• Any other duties assigned by the management.