Quality Assurance Engineer- Band 2

at  IMI Critical Engineering

POSITION

Job title: Quality Assurance Engineer (Systems) – Band 2
Department: Quality Assurance
Responsible to: Quality Assurance Team Leader
Status: Full Time Permanent
Normal Hours of Work: 37 hours per week. With additional hours as required to maintain the efficient running of the department.
Location: IMI Thompson Valves Ltd, Poole, UK. Office based.

JOB SUMMARY

The Quality Assurance Engineer (Systems) – Band 2 supports the Quality Assurance team to ensure that quality standards and procedures are met and aligned with legislation, standards, and customer specifications. The Quality Assurance Engineer (Systems) – Band 2 will support key projects in working to reduce Cost of Poor Quality (COPQ) across the business.
The post holder will also investigate and identify the root cause of quality problems, by adopting a systematic approach to problem solving and implementing robust corrective actions.
Control Plans, Inspection & Test Plans (ITP) and other Advanced Product Quality Planning (APQP) related activities play a significant part in this role.

Duties will include but not be limited to:
Ü Support the Quality Assurance Team with continuous improvement activities to reduce the cost of poor quality.
Ü Be involved in investigations into issues raised by the shop floor ensuring a clear root cause has been identified and effective corrective actions are implemented by using effective problem-solving tools such as 8D, DMAIC, Ishikawa and 5 Whys.
Ü Create and manage high value customer documentation packs which require approval by the high value customer prior to product shipment.
Ü Support the Quality department in the on-going upkeep and maintenance of the Integrated Management System (IMS) to maintain compliance with ISO9001, ISO14001, ISO45001 and other subscribed requirements.
Ü Increase IMS awareness across site at all levels.
Ü Conduct internal audits in accordance with the internal audit plan. This will include creating audit reports, raising Corrective Action Reports (CARs) for any non-conformities, and following actions to verification and closure.
Ü Support the Quality Assurance team during customer and regulatory audits and assessments in all aspects of the IMS.
Ü Support the supplier audit plan by conducting supplier audits as required.
Ü Supporting the Quality Assurance team in raising change notes if required.
Ü Provide support to Customer Services regarding customer complaints and raising CARs as required.
Ü Perform other such duties commensurate with the nature and level of the post as may be reasonably required.