Quality Assurance Manager

at  Fidelity Services Group

MINIMUM QUALIFICATIONS AND EXPERIENCE:

• Certified Quality Assurance Auditor ISO 9001:2015 and must have attended and passed the following ISO courses:
• ISO 9001:2015 Quality Management Systems – Requirements
• ISO 9001:2025 Quality Management Systems – Implementation
• ISO 9001: 2015 Quality Management Systems – Internal Auditor
• Minimum experience 10- 15 years in a quality work environment.
• Must be able to re-write Quality Procedures as and when required.
• Must have previously audit experience in South African Security Industry.
• Must be able to perform individually audits according to audit plan.
• Must have skills in report writing.
• Must have own reliable transport.
• Must be able to travel extensively.
• Must have ability to train and interact with Senior management.

MAIN DUTIES:

• Planning of FCS Head Office and Branch audits.
• Perform planning of the audit engagements, including the establishment of strategic audit

coverage plans.

• Training Executives and Branch personnel.
• Planning meetings with Executives, Branch managers and FCS staff for audit purposes.
• Establishing viable project plans and timelines.
• Ensuring audit plan is congruent with risk assessment audit experience.
• Understanding and documenting systems and business processes.
• Ensure that the planning of reviews is followed as per the audit methodology.
• Data Analysis for Continual Improvement.
• Corrective Action strategies, Implementations and controls to sign off.
• Preventive Action analysis and reporting system.